
The Supporter Relationship Coordinator focuses on donor retention and engagement through strategic data analysis and relationship management, ensuring effective communication and maximizing donor lifetime value.
The Supporter Relationship Coordinator (SRC) is responsible for building and retaining relationships with donors through various fundraising methods. This role involves implementing data-driven strategies to prevent donor churn, optimizing lifetime value, and ensuring effective communication tailored to donor preferences. The SRC collaborates closely with the Fundraising Manager and the Regional Retention Coordinator to enhance donor engagement and retention rates in Malaysia.
Experience in fundraising or donor relations
Strong analytical skills for data interpretation
Proficiency in using predictive tools for donor management
Excellent communication and interpersonal skills
Ability to develop and implement strategic plans
Familiarity with online and offline fundraising methods
Team collaboration experience
Knowledge of donor segmentation techniques
Company
Greenpeace Southeast Asia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Fundraising
Data Analysis
Donor Relations
Communication
Strategic Planning
Predictive Tools
Relationship Management
Donor Segmentation