Team Leader/Supervisor (Cafe/Delica) at AEON - Melaka

The Team Leader/Supervisor is responsible for ensuring customer satisfaction and maintaining product quality. This role involves overseeing operational efficiency, managing employee development, and fostering a positive work environment.

As a Team Leader/Supervisor at AEON, you will engage in daily operations to ensure a high level of customer service and product quality. You will work closely with your team to create a collaborative atmosphere while meeting financial performance goals.

Key Responsibilities:

• Oversee daily operations to ensure customer satisfaction.
• Build strong relationships with customers and staff.
• Manage employee training and development programs.
• Ensure adherence to budgetary guidelines for financial performance.
• Foster teamwork and a positive work environment.
• Monitor product quality and service standards.
• Address customer inquiries and resolve issues promptly.