Team Leader (Sushi Department) – AEON
Role Summary
The Team Leader (Sushi Department) is responsible for ensuring customer satisfaction and maintaining product quality. This role involves overseeing the department's organization, compliance with company policies, and managing financial performance.
Job Description
As a Team Leader in the Sushi Department, you will engage in daily operations to ensure a high standard of service and product quality. You will work closely with team members to foster a positive work environment and drive performance.
Key Responsibilities:
- Ensure customer satisfaction by building strong relationships.
- Maintain product quality and presentation standards.
- Oversee the organization and cleanliness of the department.
- Train and develop team members to enhance their skills.
- Monitor financial performance and adhere to budgets.
- Propose action plans to control expenses effectively.
- Ensure compliance with company policies and procedures.
Job Requirements
Possess at least a Diploma/Degree in any field.
2-3 years of experience in retail operations management or a related field.
Proficient in MS Word, MS Excel, MS PowerPoint, and MS Teams.
Willingness to work shifts, including Off Days, Rest Days, or Public Holidays.
Quick Info
Company
AEON
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Financial Management
Team Development
Problem Solving
Communication
Time Management
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