Tech Support Lead at iStore iSend - Undisclosed
Role Summary
The Tech Support Lead will manage the technical support team, ensuring efficient resolution of customer issues while enhancing team performance. This role is crucial for maintaining high customer satisfaction and improving support processes.
Job Description
As a Tech Support Lead at iStore iSend, you will be responsible for overseeing the technical support team, ensuring that customer inquiries and issues are handled efficiently and effectively. You will play a key role in developing support strategies, training team members, and maintaining high levels of customer satisfaction. This position will require you to collaborate closely with other departments to enhance product knowledge and improve service delivery.
Job Requirements
Strong leadership and team management skills
Excellent problem-solving abilities
Proficient in technical support and customer service
Ability to work under pressure and manage multiple tasks
Strong communication skills in English and Bahasa Malaysia
Tech Support Lead - Frequently Asked Questions
What is the salary for a Tech Support Lead at iStore iSend in Undisclosed?
iStore iSend has not disclosed the salary for this role. Tech Support Lead positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
Where is this Tech Support Lead job located?
This Tech Support Lead position is based in Undisclosed, Malaysia. This role is fully on-site.
What qualifications do I need for this Tech Support Lead role?
iStore iSend is looking for Strong leadership and team management skills; Excellent problem-solving abilities; Proficient in technical support and customer service.
How do I apply for this Tech Support Lead job at iStore iSend?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
iStore iSend
Location
Undisclosed
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Tech Support Lead Salary at iStore iSend
iStore iSend has not disclosed the salary for this role. Tech Support Lead positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
How to Apply for This Tech Support Lead Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions iStore iSend asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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