Senior Account Executive – iStore iSend
Role Summary
The Senior Account Executive is responsible for managing client accounts and ensuring customer satisfaction. This role involves developing strong relationships and collaborating with internal teams to deliver exceptional service while identifying opportunities for growth.
Job Description
In this position, you will engage with clients daily, analyzing their needs and proposing tailored solutions. You will work in a dynamic environment that emphasizes teamwork and client-focused strategies.
Key Responsibilities:
- Manage client accounts to ensure satisfaction and retention.
- Develop strong relationships with clients to understand their needs.
- Analyze client requirements and propose tailored solutions.
- Collaborate with internal teams to deliver exceptional service.
- Negotiate contracts and agreements with clients.
- Track account performance and report on key metrics.
- Identify opportunities for growth and upselling services.
Job Requirements
Minimum 5 years of experience in account management or sales.
Proven track record of achieving sales targets.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in CRM software and Microsoft Office Suite.
Strong negotiation and presentation skills.
Quick Info
Company
iStore iSend
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Account Management
Sales Strategy
Client Relationship Management
Analytical Skills
Negotiation
Communication
Problem Solving
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