Technical Supervisor, Warranty – Sime Darby Motors
Role Summary
The Technical Supervisor, Warranty is responsible for overseeing and coordinating daily warranty operations. This role plays a crucial part in ensuring claims are processed efficiently and in compliance with company policies.
Job Description
In this position, you will manage the daily operations related to warranty claims, collaborating with various internal teams to address technical issues and ensure smooth processing. You will utilize warranty management systems to track claims and generate performance reports.
Key Responsibilities:
- Oversee daily warranty operations and ensure compliance with policies.
- Evaluate and approve warranty claims based on technical analysis.
- Collaborate with internal teams to resolve technical issues.
- Utilize warranty management systems to process and maintain records of claims.
- Monitor warranty claim trends and identify areas for improvement.
- Prepare detailed reports on warranty performance indicators.
- Escalate complex claims as necessary for further evaluation.
Job Requirements
Strong technical knowledge related to warranty operations.
Experience with warranty management systems and platforms.
Excellent collaboration and communication skills.
Ability to maintain detailed documentation.
Strong analytical skills for evaluating warranty claims.
Quick Info
Company
Sime Darby Motors
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Technical Analysis
Warranty Management
Communication
Problem Solving
Attention To Detail
Report Preparation
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