Technical Supervisor, Warranty – Sime Darby Motors
Sime Darby Motors
Manufacturing
Role Summary
This position is for a Technical Supervisor in Warranty at Sime Darby Industrial. The role involves managing daily Caterpillar warranty operations, including evaluating and processing warranty claims, resolving technical issues, and preparing reports on warranty performance.
Job Description
The role involves overseeing and coordinating daily Caterpillar warranty operations, which includes evaluating, approving, or escalating claims based on detailed technical analysis to ensure timely and policy-compliant processing. The incumbent will collaborate with internal teams to resolve technical issues, use warranty management systems to process claims and maintain records, monitor warranty claim trends, and prepare detailed reports on warranty performance indicators.
Job Requirements
Strong technical knowledge related to warranty operations.
Ability to evaluate and analyze warranty claims accurately.
Experience with warranty management systems and platforms.
Good collaboration and communication skills to work with internal teams.
Capability to maintain detailed documentation and prepare reports.
Attention to detail in tracking and monitoring claim trends.
Ability to manage the warranty claim lifecycle effectively.
Quick Info
Company
Sime Darby Motors
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
Click to submit your application
Required Skills
Warranty Operations
Technical Analysis
Claims Evaluation
Warranty Management Systems
Documentation
Reporting
Collaboration
Communication
Attention To Detail
Claims Lifecycle Management
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