TeleCS Executive - Insurance, Monee (6-month-contract) at Shopee - Kuala Lumpur
Role Summary
The TeleCS Executive - Insurance is responsible for engaging with customers to promote various insurance products. This role involves understanding customer needs and providing tailored recommendations while maintaining accurate records of interactions.
Job Description
In this role, you will engage with customers through various communication channels to promote insurance products such as Motor, Travel, and Personal Accident insurance. You will explain the benefits of these products, recommend suitable options based on customer needs, and follow up on assigned leads.
Key Responsibilities:
- Engage with customers through multiple communication channels.
- Promote insurance products including Motor, Travel, and Personal Accident insurance.
- Explain the benefits of insurance products to customers.
- Recommend suitable insurance options based on customer needs.
- Follow up on assigned leads to ensure customer satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
- Stay updated on product information and compliance guidelines.
Job Requirements
Previous experience in telesales, customer service, or insurance-related roles is an advantage.
Excellent written and verbal communication skills in English and Malay; fluency in Mandarin is a plus.
Target-driven and motivated to achieve sales goals.
Ability to work independently and collaboratively in a team.
Willingness to attend basic product or compliance training if required.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Engagement
Sales Promotion
Communication
CRM Management
Product Knowledge
Team Collaboration
Target Achievement
TeleCS Executive - Insurance, Monee (6-month-contract) Salary at Shopee
Shopee has not disclosed the salary for this role.
How to Apply for This TeleCS Executive - Insurance, Monee (6-month-contract) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Shopee asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
TeleCS Executive - Insurance, Monee (6-month-contract) - Frequently Asked Questions
What is the salary for a TeleCS Executive - Insurance, Monee (6-month-contract) at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role.
Where is this TeleCS Executive - Insurance, Monee (6-month-contract) job located?
This TeleCS Executive - Insurance, Monee (6-month-contract) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this TeleCS Executive - Insurance, Monee (6-month-contract) role?
Shopee is looking for Previous experience in telesales, customer service, or insurance-related roles is an advantage.; Excellent written and verbal communication skills in English and Malay; fluency in Mandarin is a plus.; Target-driven and motivated to achieve sales goals..
How do I apply for this TeleCS Executive - Insurance, Monee (6-month-contract) job at Shopee?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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