TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) at Shopee - Kuala Lumpur
Role Summary
The TeleCS Executive - SME Credit is responsible for engaging with customers to promote SME Credit products. This role involves conducting needs-based conversations and maintaining accurate records to ensure customer satisfaction and compliance.
Job Description
In this role, you will interact with customers through various communication channels, focusing on understanding their needs and matching them with suitable SME Credit offerings. You will also follow up on leads and ensure that all customer interactions are accurately recorded in the CRM system.
Key Responsibilities:
- Engage with customers through multiple communication channels to promote SME Credit products.
- Conduct needs-based conversations to identify suitable offerings for customers.
- Follow up on leads to ensure customer engagement and satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
- Stay informed about product details and compliance guidelines.
- Collaborate with team members to achieve sales targets.
- Attend training sessions on product knowledge and compliance as required.
Job Requirements
Previous experience in SME loans, telesales, or credit sales roles is an advantage.
Excellent written and verbal communication skills in English and Malay; fluency in Mandarin is a plus.
Target-driven and motivated to achieve sales goals.
Ability to work independently and collaboratively in a team.
Willingness to attend basic product or compliance training if required.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Engagement
Sales
Communication
CRM Management
Team Collaboration
Product Knowledge
Compliance Awareness
TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) Salary at Shopee
Shopee has not disclosed the salary for this role. TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
How to Apply for This TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Shopee asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) - Frequently Asked Questions
What is the salary for a TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role. TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) job located?
This TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) role?
Shopee is looking for Previous experience in SME loans, telesales, or credit sales roles is an advantage.; Excellent written and verbal communication skills in English and Malay; fluency in Mandarin is a plus.; Target-driven and motivated to achieve sales goals..
How do I apply for this TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract) job at Shopee?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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