TeleCS Executive – Shopee
Shopee
Financial Services
Role Summary
This position requires engaging customers through calls and messages to promote SME Credit products. The ideal candidate should possess strong communication skills, be target-driven, and be able to work both independently and as part of a team.
Job Description
In this role, you will engage with customers through various communication channels to promote SME Credit products. Your responsibilities include conducting needs-based conversations to match customers with suitable offerings, following up on leads, and maintaining accurate records in the CRM system. Staying informed about product details and compliance guidelines is essential for success.
Job Requirements
Previous experience in SME loans, telesales, or credit sales roles is an advantage
Excellent written and verbal communication skills in English and Malay; fluency in Mandarin is a plus
Target-driven and motivated to achieve sales goals
Ability to work independently and collaboratively in a team
Willingness to attend basic product or compliance training if required
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Communication
Sales
Customer Engagement
CRM
Teamwork
Target-Driven
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