Telemarketing Executive (Up to RM3400) – Asia Recruit Management Sdn Bhd

The Telemarketing Executive is responsible for promoting and selling products or services to existing SME customers through outbound calls. This role involves building strong customer relationships and achieving sales targets while ensuring customer satisfaction.

In this position, you will engage with existing SME customers through outbound calls, providing consultative selling to promote our products and services. You will work in a dynamic environment that emphasizes customer service and collaboration with internal teams to resolve issues.

Key Responsibilities:

• Make outbound calls to existing SME customers to promote products and services.
• Build and maintain strong customer relationships through excellent service.
• Handle customer inquiries via calls, chats, and emails.
• Collaborate with internal teams to resolve customer issues effectively.
• Achieve sales targets while maintaining high levels of customer satisfaction.
• Document customer interactions and feedback accurately.
• Stay updated on product knowledge and market trends.