TikTok Live - Global Customer Service Representative, Japanese Speaking at TikTok - Kuala Lumpur
Role Summary
As a Global Customer Service Representative, you will provide exceptional support to Japanese-speaking customers and creators, ensuring their inquiries are addressed promptly and effectively.
Job Description
Join TikTok's dynamic team as a Global Customer Service Representative specializing in Japanese. In this role, you will manage customer and creator inquiries, identify and resolve escalated issues, and enhance the overall customer experience. You will work closely with various departments to ensure timely resolutions and maintain high-quality service standards in a fast-paced environment.
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Job Requirements
BA/BS degree or equivalent practical experience.
Proficiency in English & Japanese language is a must.
Minimum of 2 years' experience in a customer service environment.
Experience in internet/tech/BPO related organization preferred.
Familiarity with office software such as Excel and Word.
TikTok Live - Global Customer Service Representative, Japanese Speaking - Frequently Asked Questions
What is the salary for a TikTok Live - Global Customer Service Representative, Japanese Speaking at TikTok in Kuala Lumpur?
TikTok has not disclosed the salary for this role. TikTok Live - Global Customer Service Representative, Japanese Speaking positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
Where is this TikTok Live - Global Customer Service Representative, Japanese Speaking job located?
This TikTok Live - Global Customer Service Representative, Japanese Speaking position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this TikTok Live - Global Customer Service Representative, Japanese Speaking role?
TikTok is looking for BA/BS degree or equivalent practical experience.; Proficiency in English & Japanese language is a must.; Minimum of 2 years' experience in a customer service environment..
How do I apply for this TikTok Live - Global Customer Service Representative, Japanese Speaking job at TikTok?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
TikTok
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
TikTok Live - Global Customer Service Representative, Japanese Speaking Salary at TikTok
TikTok has not disclosed the salary for this role. TikTok Live - Global Customer Service Representative, Japanese Speaking positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
How to Apply for This TikTok Live - Global Customer Service Representative, Japanese Speaking Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions TikTok asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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