Trust & Safety New Associate (Indonesian) – Accenture Malaysia
Role Summary
The Trust & Safety New Associate (Indonesian) is responsible for analyzing and reviewing various types of online content to help maintain internet safety. This role involves investigating reported issues and contributing to process improvements in a dynamic work environment.
Job Description
In this role, you will engage in the daily analysis and review of user-generated content, including profiles, audio, videos, and text materials. You will follow client guidelines to ensure safety and quality while being supported by well-being programs to manage the challenges of the job.
Key Responsibilities:
- Analyze and review online content according to client guidelines.
- Investigate and resolve reported issues or system-flagged content.
- Communicate complex content issues effectively.
- Participate in process improvement initiatives.
- Engage in continuous training and workgroup discussions.
- Support user community advocacy.
- Promote individual and collective well-being.
Job Requirements
Strong analytical skills.
Ability to adapt to changing client policies.
Excellent communication skills.
Resilience to handle sensitive content.
Commitment to continuous learning.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Content Analysis
Problem Solving
Communication
Resilience
Adaptability
Team Collaboration
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