Trust & Safety New Associate (Indonesian) – Accenture Malaysia
Accenture Malaysia
Technology-Software
Role Summary
The role of Trust & Safety New Associate involves analyzing and reviewing diverse online content to ensure internet safety. The position requires adherence to client guidelines and policies, investigation of reported issues, and participation in ongoing training and process improvement efforts.
Job Description
The Trust & Safety New Associate (Indonesian) role involves analyzing and reviewing various types of online content, including user profiles, audio, videos, and text-based materials, to help maintain internet safety. The position requires investigating and resolving reported issues or system-flagged content, following client guidelines and policies while contributing to process improvements and continuous training programs. Individuals in this role need strong resilience due to potential exposure to sensitive content and are supported by well-being programs to manage job challenges.
Job Requirements
Ability to analyze and review online content according to client guidelines.
Understanding of and ability to remain updated on changing client policies and guidelines.
Capability to investigate, resolve, and communicate complex content issues.
Willingness to participate in process improvement initiatives.
Engagement in continuous training and workgroup discussions.
Strong resilience and coping skills to handle potentially sensitive and objectionable content.
Support for user community advocacy.
Commitment to promoting individual and collective well-being.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Analysis
Policy Compliance
Issue Investigation
Process Improvement
Continuous Training
Resilience
Communication
User Advocacy
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