University Intern (Housekeeping) at Marriott International - Kuala Lumpur

The University Intern (Housekeeping) is responsible for gaining hands-on experience in hotel operations within a reputable hotel internship program. This role immerses interns in the culture and business of a major hotel company, providing practical insights into the hospitality industry, particularly in housekeeping and hotel management.

Interns will engage in daily housekeeping operations, learning the intricacies of maintaining hotel standards and guest satisfaction. The work environment is dynamic and collaborative, allowing interns to interact with diverse teams and contribute to the overall guest experience.

Key Responsibilities:

• Assist in maintaining cleanliness and organization of guest rooms and public areas.
• Support housekeeping staff in daily operations and tasks.
• Learn and adhere to hotel policies and procedures regarding cleanliness and safety.
• Participate in training sessions to enhance knowledge of housekeeping practices.
• Collaborate with team members to ensure high standards of service.
• Report maintenance issues and ensure timely resolution.
• Engage with guests to provide exceptional service and address any inquiries.