Venue Manager – Marriott International
Marriott International
Food and Beverage
Role Summary
The Venue Manager for L'Orangerie is responsible for managing the daily operations of restaurants, bars, and room service. The role includes supervising staff, ensuring service and sanitation standards, maintaining guest and employee satisfaction, and optimizing financial performance.
Job Description
The Venue Manager for L'Orangerie oversees daily operations of restaurants, bars, and room service, ensuring high standards of service and sanitation. This role involves supervising staff, assisting with menu planning, and maintaining guest and employee satisfaction while optimizing financial performance. The manager also leads and develops the food and beverage team, ensures compliance with food, beverage, and liquor laws, and handles customer service and human resource activities to support continuous improvement.
Job Requirements
High school diploma or GED, or a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major.
At least 2 to 4 years of experience in food and beverage, culinary, or a related professional area depending on education.
Ability to manage day-to-day operations and supervise employees effectively.
Knowledge of food and beverage service standards, sanitation, and compliance with applicable laws and regulations.
Strong interpersonal and communication skills to lead, coach, and mentor a team.
Capacity to handle guest complaints and ensure excellent customer service.
Skills in training staff, setting performance standards, and improving employee retention.
Ability to oversee financial aspects of the department, such as purchasing and invoice payment.
Capability to analyze information and solve operational problems.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Venue Management
Food And Beverage Management
Staff Supervision
Customer Service
Sanitation And Compliance
Financial Management
Team Leadership
Problem Solving
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