Venue Manager – Marriott International
Marriott International
Education
Role Summary
The Venue Manager at Sheraton Kota Kinabalu is responsible for overseeing daily operations in restaurants, bars, and room service. This role involves supervising staff, assisting with menu planning, maintaining sanitation standards, and enhancing guest and employee satisfaction while managing financial performance.
Job Description
The Venue Manager at Sheraton Kota Kinabalu is responsible for overseeing daily operations in Restaurants/Bars and Room Service if applicable. This role includes supervising restaurant operations, assisting with menu planning, maintaining sanitation standards, and supporting staff during peak meal periods. The manager works to improve guest and employee satisfaction while maximizing financial performance in their areas of responsibility.
Job Requirements
High school diploma or GED with 4 years experience in food and beverage, culinary, or related professional area, or
A 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in food and beverage, culinary, or related professional area.
Ability to supervise and manage employees and daily operations effectively.
Knowledge of service and sanitation standards in restaurant, bar/lounge, and room service areas.
Capability to lead, influence and encourage team members with interpersonal and communication skills.
Ability to ensure compliance with food and beverage policies, standards, procedures, and applicable laws and regulations.
Skills to provide superior customer service and handle guest problems and complaints.
Experience in developing employee training and educational programs.
Competence in overseeing financial aspects such as purchasing and invoice payments.
Strong problem-solving abilities and effective communication skills.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Restaurant Operations
Food And Beverage Management
Staff Supervision
Customer Service
Sanitation Standards Compliance
Employee Training And Development
Financial Management
Communication Skills
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