Venue Manager – Marriott International
Role Summary
The Venue Manager is responsible for overseeing daily operations in Restaurants/Bars and Room Service at Sheraton Kota Kinabalu. This role plays a crucial part in enhancing guest and employee satisfaction while maximizing financial performance in the venue.
Job Description
The Venue Manager at Sheraton Kota Kinabalu ensures smooth daily operations within the food and beverage areas, including restaurants, bars, and room service. This position involves supervising staff, maintaining high sanitation standards, and assisting with menu planning to create an exceptional dining experience for guests.
Key Responsibilities:
- Oversee daily operations in restaurants, bars, and room service.
- Supervise restaurant staff and ensure efficient service delivery.
- Assist in menu planning and development.
- Maintain sanitation and safety standards in all food service areas.
- Support staff during peak meal periods to enhance service quality.
- Monitor financial performance and implement strategies for improvement.
- Address guest complaints and provide superior customer service.
- Develop and implement employee training programs.
Job Requirements
High school diploma or GED with 4 years of experience in food and beverage, culinary, or related professional area.
A 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years of experience in food and beverage, culinary, or related professional area.
Strong supervisory and management skills.
Knowledge of service and sanitation standards.
Excellent interpersonal and communication skills.
Ability to ensure compliance with food and beverage policies and regulations.
Experience in developing employee training programs.
Quick Info
Company
Marriott International
Location
Sabah
Salary
—
Skills Required
6 skills
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Required Skills
Leadership
Customer Service
Financial Management
Menu Planning
Sanitation Standards
Staff Training
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