Wellbeing Ambassador – Taylor's College

Diploma or Bachelor's degree in Counselling Psychology, Hospitality, Education, or a related field with a minimum of 3 years' experience in student housing, higher education, hospitality, youth work, event management, or community programmes.

Preferably certified in Psychological First Aid and holds a Train-the-Trainer qualification.

A team player with a good working attitude.

Committed to meeting deadlines, accuracy of work, and flexible to multi-tasking.

Ability to work on own initiatives and under tight schedules.

Ability to adapt to changes in work responsibilities and environment.

Ability to handle difficult situations with tact and diplomacy.

Strong interpersonal and oral/written communication skills.

Competent and fluent in Microsoft Office including Sharepoint, Excel, Word, PowerPoint, Flow Charts, and PowerBi.

Possess a fluent command of English; proficiency in Bahasa Malaysia and Chinese is an advantage.

Proficiency in multicultural communication and sensitivity to diverse student needs and backgrounds.

Experience in peer-to-peer mentoring or coaching is an advantage.

Live-in availability during duty rotations with 24/7 on-call per roster (accommodation provided).

Proven experience working with students and genuine passion for student development and wellbeing.

Willingness to support outside regular hours including evenings, weekends, and public holidays on a rostered/on-call basis.

Preferred prior involvement in CSR or community engagement projects such as youth development, mental health, sustainability, or outreach.

High resilience and self-care discipline to manage work-related stress while supporting others professionally.

Strong stakeholder skills to work effectively with diverse communities and manage community dynamics constructively.