Workplace Experience Supervisor (Immediate Hiring) – CBRE
CBRE
Global Business Services
Role Summary
The Workplace Experience Supervisor role in Kuala Lumpur involves overseeing employees who deliver workplace experience services within the soft services scope at client branches. The position requires managing daily team activities, maintaining records, responding to customer requests, and ensuring team objectives are met.
Job Description
The Workplace Experience Supervisor will oversee employees responsible for delivering workplace experience services within the soft services scope at client branches in Kuala Lumpur. The role involves managing daily team activities, maintaining cost records, responding to customer requests and complaints, approving client materials, developing vendor partnerships, enforcing safety standards, and ensuring the team meets its objectives.
Job Requirements
Relevant Bachelor's Degree with 5+ years of job-related experience.
Prior shift leader or supervisory experience preferred.
Experienced with soft services scope such as housekeeping, security, and cleaning.
Strong leadership and supervisory skills.
Good team player.
In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions.
Requires the ability to explain complex concepts or sensitive information.
Expert knowledge of Microsoft Office products including Word, Excel, and Outlook.
Excellent organizational skills with a master-level inquisitive mindset.
Quick Info
Company
CBRE
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
Click to submit your application
Required Skills
Workplace Experience Management
Soft Services Management
Team Leadership
Customer Service
Vendor Management
Safety Standards Enforcement
Process And Procedure Knowledge
Microsoft Office
Organizational Skills
Communication Skills
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