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CeX Malaysia Reviews

RetailNuovolife Sdn. Bhd., Unit E 13 6, Plaza Mont Kiara, No 2, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

100 reviews

Sales assistant

Mar 19, 2026

Pros

Meet some great people to work with 15% discount is useful 2 week return window back to original payment on purchases

Cons

Customers can be overwhelming Leaving late is normal at some stores Inconsistent company standards can be infuriating, especially in a franchise store

Sales assistant

Mar 19, 2026

Pros

Staff discount and friendly colleagues. That's about it.

Cons

Verbal abuse from customers. Threatened by customers. Terrible pay. Inconsistent hours. Poor management. Poor working conditions (bathroom is literally falling apart, toilet barely flushes, and only one tap works)

Sales assistant

Mar 19, 2026

Pros

Work is simple, if you're passionate about games, movies or tech you have a work outlet to explore and have conversations about them

Cons

Hours not stable due to part time nature Opportunities for progression limited (unique to store size)

Retail manager

Mar 19, 2026

Pros

Training, Pay, People and Support

Cons

Customers sometimes can be violent.

Retail sales associate

Mar 19, 2026

Pros

It was okay I like games and tech

Cons

Hated the customers underpaid us

Qa engineer

Mar 19, 2026

Pros

1. Great and very generous co-workers. Always there to help when you need. 2. Company has an overall positive attitude and work culture 3. Getting new things to learn here. 4. This is the only company I could think of as my 1st one which I am working for

Cons

No cons in my opinion.

Team leader

Mar 19, 2026

Pros

No uniform, usually a good range of music when not forced to play radio, rare nerd stuff comes in frequently, work colleagues are usually good company

Cons

Death / violence threats from customers constantly, uncaring upper management, awful pay for the workload / stress, constantly understaffed due to "budgeting"

Associate qa engineer

Mar 19, 2026

Pros

Broad spectrum for learning technologies. Great team to work with. Amazing work culture and people Great learning experience and growing opportunities.

Cons

No Cons as such, great workplace

Anonymous employee

Mar 19, 2026

Pros

Great co workers Helpful management Different type of job

Cons

Customers are often rude and demanding Company policy - (eg customers can’t wear hats when being shown an item, or refunds only to voucher) mean that staff face abuse more often than needed. Low pay and rare bonuses

Anonymous employee

Mar 19, 2026

Pros

Offer incentives for staff, such as festivals to attend put on by company. Depends on manager but if you get a good one there's a nice community atmosphere between the team

Cons

They never pay right, only paid till rota time when you're there for near an hour after putting away stock. Not very flexible