Chubb

When it gets busy... it gets really busy. You're often working with a high caseload and when multiple claims are active, it can be very hard to keep up. You will be expected to reply to emails promptly within 24 hours, answer/reply to all calls you receive, clear out your work queue and review all medical and legal documents you receive. Because of how work can pile up too, and how only you know your caseload, you will either be thinking about or working slightly on vacation because the alternative is playing frantic catch up when you get back if you don't as emails can easily get into the 100s from just a few days off.

Older UAs are retiring more often causing a lot of movement with books.

No cons to report at this time

Not the most creative atmosphere

Terrible IT management and leadership

Not sure yet, lots of systems to learn.

Needs better training at the beginning of your career.

Talent Development Company Communication Flexibility; 3 day in office requirement

Salary not good, 37.5 hour working week & no flex time. Senior management made changes to processes & jobs without considering impact to employees & customers and ignoring employee feedback.

Pay (£3k payrise upon promotion from AU to underwriter), everyone in management is a narcissist with no respect for their staff, every single team is understaffed, 8-6 is minimum expectation, very few internal opportunities, they actively discourage taking brokers out.