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Chubb
Professional Services
Snapshot
500 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
8 / 10
Claims representative
Good PTO & Work-Life balance
Awful Medical Benefits Experience with company is management dependent
Senior underwriting assistant
Great people; feel valued on team
need more money; nyc is expensive
Anonymous employee
good co workers, good location
poor training, and management style
Insuance agent
Big Company, feels professional and legit
very impersonal, unfortunately quite monotonous tasks
High Average education level Friendly working environment Good Location for public transportation
Below industry average pay Below average employee benefit
Underwriter
They paid on time, nice offices
Where to start about this company and my employment experience here.. I entered this role with many years underwriting experience and was absolutely shocked and disappointed in the mismanagement and disarray of the underwriting centre. The manager was a young woman who just outlived other employees (no doubt wasn’t able to get employment elsewhere due to “people skills” There was no solid underwriting guidelines, the team as a whole were very undertrained and put under intense time pressures. Sales staff regularly undermine the underwriting team and there is little to no relationship with brokers as a result The pay is low in comparison to the rest of the insurance industry and there is little to nil possibility progression through the company
Manager
Good culture and people, decent benefits and salary
No real cons to speak of
Assistant underwriter
work from home. the people
too many levels of hierarchy
Sales manager
Very Intelligent and multi international Company
Nothing to saying about that
Supervisor
Company is in transition and while beginning to get better, it still has a long way to go.
Employees are overworked and under appreciated.
Manager, benefits, work from home
Little field authority, slow processes
Product analyst
- Knowledgeable coworkers - Willingness to share experience and knowledge Good work life balance Great benefits
None to speak of now
Best work place environment! I have learned a lot when I was interning in this company.
The company is very great and I did have a good experience there.
Underwriting service associate
Team oriented, everyone is nice, money is okay, okay benefits
Lack of engagement in regards to progressing career
Rate analyst
Great opportunities diverse culture events
Not as flexible could use better management skills not very empathetic
Senior software engineer
Good company, good culture and
Pay variates drastically between employees
Customer service representative
Good benefits right of the bat.
Too long to get changes made to make work productive. Also, for the department I worked in, too much work and not enough people, with turnover rate being extremely high.
It used to be a good team with good management, this has changed since takeover
Team work nil. Generally understaffed
Good company to learn underwriting and how to have a tough conversation
Overworked and undervalued/underpaid. Constantly changing guidelines and strategies. Unattainable goals. Compensation could/should be better. The environment/culture is HEAVILY dependent on who your manager is.
Senior risk engineer
Strong culture, great work environment, great flexibility
Need to improve diversity talent within executive management and board
Most of the Pros that I would have once given are gone. Work conditions and salary are average.
Upper management is out of touch. Good leaders have all left. Refusing to embrace work from home now that it is no longer convenient for them. Talk nonstop about how customers pay 30% more however they pay employees less than other standard carriers. After the purchases of Firemans Fund and Chubb by ACE, they are struggling.
Encouraging learning environment for everyone,
“Lean and mean” operation which can be clunky to change
Claims
Good work-life balance Stand up desks if you want Yoga after work
Some senior bosses can be difficult to please and always seem to be looking for faults.
Policy servicing administrative
Great European teams will make the work feel easier.
No room for progression You are expendable.
Good compensation and financial benefits here
Toxic workplace not a supportive culture
Financial analyst
Good people good benefits good company overall.
Not quick to offer a raise or promotion
Svp finance
good people to work with
senior management are difficult to work with
Underwriting assistant
loads of flexibility for workers
none at the moment for now
Flexibility and work from home option(but lately not as flexible on these)
Very slow career progression
Program manager
Flexible with hours and what days you work in the office.
Dated systems. Communication across departments needs work.
Catastrophe analyst
good work environment and good people
low salary increases every year
Programme analyst
Excellent work/life balance and until they were acquired in 2016, it was an enjoyable place to be. During my time there I found most of the managers to be very fair and understanding.
It was hard to be successful - no one seemed to be available to cross train.
Developer
Pay is ok. The work from home flexibility is nice. And, since there's so much red tape, you actually don't have to do that much to be better than anyone else. On the other hand, if you actually want to make a difference, if you are a programmer that wants to innovate, then Chubb is most certainly not the place for you unless you have a product on the side.
It used to be, before the merger, that development groups were entrepreneurial and genuinely agile. Now that we have completed our merger, our IT has been reorganizing and we've added loads of BAs, PMs, auditors, managers and business owners such that the typical programmer in IT now probably is carrying the product weight of a half a dozen people who work in IT but do not actually make software. Red tape, finger pointing, and risk adversity are now baked into the corporate culture.
Site support analyst
Good benefits package and nice people
Poor HR. Constant restructuring. Not great bonus
Renewal underwriter
Good base pay and benefits, sometimes company would cater lunch
Overworked, you will take your work home with you. expected to work 50 hours weekly if not more, as well to stay late. Management is a boy's club akin to some WallStreet movie. They do not care if you are having personal life impacts/issues. If they decide they want to let you go they will trick you into signing paperwork as a "review". Cut-throat industry, can't trust your co-workers as everyone is looking to step on someone else to gain an edge.
Assistant manager
1. Flexible work hours 2. Food and cab free 3. Exposure to cutting-edge technology 4. Pay scale slightly above market average
1. Effort of hard working employees goes unrecognized leading to loss of good talent. 2. Good place if you want to chill and enjoy without being over-ambitious.
Good pay and experience for future career
It’s a daily grind; if you go above and beyond once that becomes the new expectation with no reward
9 to 5 hours Spends money on upgrading infrastructure
Inflexible processes, procedures and management
decent salary Nice new offices colleagues friendly accepting culture work life balance is a focus for the future and heading in the right direction
high performance targets not always fair or achievable career development and focus on nurturing talent is lacking systems are old and behind the rest of the market. New IT initiatives take too long to roll out and implement.
Lots of opportunities to move around
A very cut-throat work environment
Stable company Good benefits including bonus Chances for advancement Option to work from home 3x a week Friendly and helpful atmosphere
After merger with ACE, had to learn their system-difficult working with 2 systems. Raises are very small-reviewed once a year.
Managers care about their employees and the overall well-being of the company.
Generally boring work atmosphere, especially if you re coming right out of college. This may vary per location but that was just my experience.
Great hours, friendly environment, good benefits
Horrible outdated equipment , office is old and outdated
Team work, Professional, Experienced and Technical Underwriters.
Progression takes longer than necessary.
Chubb looks great on your resume
they are cheap with their employees salaries and bonuses
Underwriting associate
Benefits are decent. Cooperative atmosphere among UWs and UAs. Flexible, in terms of scheduling and working from home.
Since the acquisition by ACE, I feel the company is headed in the wrong direction. Employees are faced with unrealistic workloads. Chubb's reputation is slipping amongst brokers and insureds, as employees simply don't have the capacity to provide the service once expected from the old Chubb. Pay is mediocre at best. Starting to truly feel like "just a number."
Senior financial analyst
Work downtown in old city on 6th and walnut. Decent amount of compensation and benefits for your work if you're at a low or high level position. If you want minimal responsibility and still get paid decently, work here. But dont volunteer or attempt to do more than the bare minimum... you will be taken advantage of and then be told youre lazy and lack dedication when your manager tires to overload your work schedule.
Incredibly poor work culture. No respect from senior management, unrealistic expectations of responsibilities and timelines, lack of resources to accomplish basic daily tasks (horrendous IT infrastructure) and no personal accountability. Intermediate level position such as senior analysts are under compensated and there is no career development structure so that you know what skills and competencies you need to reach the next level.
Account executive
Managers are very nice and understanding.
Pay is way below market.
Flex schedule and work from home twice a week
Not much autonomy . Not a lot of room for growth.
Employee
good Company to work for good benefits flex hours sense of community good hard working staff
Did Chubb just get acquired by Travelers and nothing was publicly announced? Senior management is always talking Travelers this and Travelers that! If they loved the company that much they should have stayed there. Operations is being run like a circus these days and no one is asking staff how they feel. Hard working people not getting the guidance and support they need.