Citi Employee Reviews & Ratings

Not much progression, old systems

Nothing is a cons I felt in this company

Metrics are near impossible to meet - almost everybody on my team is constantly in the red(negative) for metrics, which affects potential raises, time off, etc. I personally know that some metrics are reported incorrectly because the automated metric capturing/reporting system will have errors intermittently which affects us regardless of whether it’s our fault or not. Managers are quick to blame us for shortcomings but unwilling to show us how to improve because there’s no time for coaching or meetings. Managers are not fully trained to tell us why we’re falling short - I was told, for months, that I was failing in a specific category because my call time was long, but, when my call time decreased enormously, my score in the aforementioned category did not improve, so I’m left clueless and punished because my manager can’t tell me what I actually need to improve on. The applications we rely on crash/break constantly. Teams/personnel are unaware, not fully educated on company policies, not trained correctly. Fraud department is unwilling to do their job. Metric capturing is used incorrectly so certain agents are discriminated against.

Too big, Low bonus, too much meetings.

no cooperation between similar departments HR web site lacks necessary information and buggy

Work load can be overwhelming

It could be a bit over-welcoming.

Stressful, bosses are hard to serve

Long working hours and constant delivery pressure

High work pressure and poor work life balance

workload must be managed well

Long working hours. Mandatory 3 days in office. Constant Change.

Technology is outdated and requires plenty of work

Hierarchy lengthy approval processes Process orientated

-Pays below average. -Impossible career mobility, lots of red tape. -As seen on the news many instances of retaliation, harassment and discrimination. -Culture of biases. -Thousands of layoffs coming in the next two years.

Compensation, org structure and reorgs

If you are unfortunate to be a part of hectic teams

Too eager to promote some employees leading to weak management.

Bad management and hard to climb the ranks

Don’t have many full time teller’s

Long-term, job and work is unfulfilling for career

Old systems, Terrible and incompetent leaders on retail bank level, managed people with fear.

Es fácil estancarse y no crecer, aunque depende plenamente de uno mismo

Some of good benefits have removed

Career progression is so slow.

Nothing to mention as of now

Depends on team, some teams have less diversity

U.S. hours Broken processes and systems in some parts of the bank Poor feedback culture

Depends on the team and manager

Not a lot of development available

Low salary No career advancement options

None at this point. All good

Very Low Bonus, Management Strategic Direction not great

not so grate work experience, no career growth

Working for more than 3.7 years and None as of now

Might not have a competitive compensation

No full remote. Lower salary than other banks.

Can be stressful working in finance.

Nothing to be mentioned as a con

Shift work, not the best if you have kids unless you have help

Unorganized and unwilling to change

have been downsizing the employees

No cons at this time

Not much to say here

Nothing which i came across

No Cons as of now

Sometimes feels pressurized but it's nothing by seeing the desired results & clients satisfactions over the work.

could have more trainings for new employees

subjectivity when it comes to comp

Nothing as such to share