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Concentrix Cvg Malaysia
Other
Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
1 / 20
Trainer
Concentrix is a very Good place to work
Concentrix should opt for two way transport
Customer service
Good place to start your career.
Extreme workloads and demands, easy to burn out.
Call center agent
Good teammates and decent management
Everything else besides the people you work with
Customer service agent
You get to learn how hierarchical corporate world works.
Low salary, the supervisors are people who have been working at the company for decades and are therefore dinosaurs. Seriously, if you work here it's because nobody else wanted you; therefore, you should stop and reconsider the choices you made in your professional life accordingly.
Content moderator
Good for freshers, have a good working environment for female employee.
No growth opportunities, limited flexibility and less freedom.
Senior manager 1-architect
Nice comfort, had remote job
Layed off could hold my job
Telemarketing
good salary for start up
bad working hours and communication
Customer service advisor
Good work environment and availability in the home town
Should have more engaging activities
Customer service representative
Salary on time Great work culture
Less growth opportunities by seniors
Inbound sales advisor
Its was a fully remote position
Sales targets unrealistic Products and services not very competitive so customer retention and acquisition difficult Needs more supportive management
in Concentrix I worked for Adobe process, it was quite good
less incentives, we have to literally beg for our own leaves, overall pay was also not good, the process was going more from satisfaction to sales
Technical support engineer
Cab facility - pickup and Drop Nice environment Good Training Faculty Sometimes celebrations Cafe Indoor games Networking Relocation allowance 14k health benefits Girls safety
Rotational shifts Rotational weekoffs Leave policies
Technical support representative
- HMO Benefits - SSS - PhilHealth (Boycott this btw) - Great Trainers - Great people
- Salary is too low
Advisor
Good Environment Good for Freshers
Can do better in infrastructure
Advisor ii
colleagues are nice as well as support team
not pro employee not pro employee not pro employee
Sales support specialist
hybrid work mode, nice colleague and friendly manager
The longer you stay the lesser you get, try get as much as you can at the 1st year.
Customer service rpresentative
Good culture,good environment,positive team,growth and team leader was friendly
Nothing to dislikes,working timing is night shift
Okay wage for Portugal still not that amazing
Horrible organisation , management , people , just in general not good
Customer care specialist
- nice colleagues - fruit basket every two weeks sometimes
- promotion behind the back of the team and by how charismatic someone is in the eyes of the team leader, not equal opportunities for everyone as promised and not by performance - overpromising and underdelivering (things promised during interview will never happen or nobody remembers them suddenly) - Tickets to HR regarding health insurance that has not been issued after over 2 months of working here take more than 5 weeks to get answered - changes in shift plans that directly impact income and make it hard to plan - evasive payment system that grants a base salary of 6, XX € an hour (which is used to pay less in total when it comes to overtime, nightshifts or holidays) plus a language bonus that is kept separated from the salary and is not counted in when it comes to overtime, etc. (different languages get different bonusses - not equal pay for equal work) -very chaotic and rules on how to do what change a lot but no system in place to ensure everyone gets the memo
Leave and the system is good
The manager level need more training on employee management
Advisor 1
The work culture is great Our trainer was great Weve had a great experience
The security team needs to improve ethically
Human resources generalist
Global Presence: Concentrix operates in numerous countries, offering a wide range of cultural experiences and opportunities for travel and relocation. Diverse Services: They provide a variety of services, including customer support, IT solutions, and business process outsourcing, which can cater to different business needs. Career Development: Concentrix often offers training and development programs, fostering employee growth and career advancement. Innovation Focus: The company invests in technology and innovation, providing cutting-edge solutions and staying competitive in the market. Strong Client Relationships: Concentrix has a reputation for building strong relationships with its clients, enhancing trust and long-term partnerships.
As with many companies in the outsourcing industry, job stability can be affected by client contracts and market conditions.
Chat support
Good infrastructure and cafeteria and hiring process is good.
Female employees are not safe there. I am facing severe harrasment there. People uses abusive language, heating people by rod or ball, badmintons in front of TLs and manager and trainers. And they are laughing and involving them in this act. I have complaint so many times to My TL, Manager and HR as well but issue is increased after complaint. I do not know whom to reach now. Some female employees are also involved in this act. I am working in Gurgaon, SP infocity. It's a telecom based process. It seems like management involved in all of these and spreading my day to day life with everyone there. I do not know how they are finding all of these information which I am doing at my home. If an employee leaked companies personal information, they got punished by the company but should an employee do when company leaking there personal information of family and friends.
Techinical support
Company insurance is good - Sun Life Free parking
No growth. You get promotion on paper with no salary increase, on best case scenario you get $2 pay increase. You don't get time to use the bathroom that's on your time. Clock in clock out. PCI no phones. Micromanagement at it's peak. You are just a piece of s h i t that no one cares about and that's how management see the staffs. Most staffs there are immigrants basically looking for papers. 98% are immigrants and the management are Canadians. Younger Canadians can't last a day in this company. They never do. If you are just looking to pay your rent and bills, then it's a great choice but if you have an option think twice. Any immigrant reading this, it's better to stay one more month jobless while actively searching than taking this job, it's a trap. Once you get in it's almost harder to get out than it was getting a job. Even if you have interviews you'll definitely be missing them cos you can't even peep your phone or reply messages. Don't spend more than 3 - 6 months max on this job.
Sr cloud engineer
Approachable leadership that values feedback & collaboration Supportive team environment with clear paths for success Respectful company with equal treatment Great location (remote) with a good work-life balance Strong opportunities for skill development
Communication between departments can occasionally be inconsistent More structured recognition programs would help highlight employee achievements and increase motivation Some internal processes could be streamlined to improve efficiency
Sse- development
Good company to work for. good policies.
Organization restructuring happening so firing few employees.
Career growth Good salary Great experience Friendly environment
Shifts and holiday rotations. high workload. Up to 6 days in a week
friendly people that make it worth while
poor pay that make it not worth while
Medical aid and medical insurance is better
Money is much much better
Lead, information technology
supportive managers Good place to work Work from home option
Nothing to say anything bad
Customer service associate
Salary on time High quality infrastructure
Bad cafeteria services Should allow 2 week off
Customer service representative (csr)
Salary is nice always on time
Lot of office politics and favouritism, also the pf department is very bad they have put my fathers name incorrectly on epfo portal and i reached out to them to make the correction. I provided all the details and all the documents that they had requested but they have not made the necessary corrections and have stopped responding to my emails completely
Eigibility specialist
Good for job security and entry level jobs
Not for those who have exp and wants growth in their career
Sales representative
Mnc company with great benefits
The timings those you stay far from the company are suggested to stay near
They are agent pro and I had never had a dispute with my salary.
Sometimes the management is the problem.
Anonymous employee
Respectful approach Well designed training Free LinkedIn Learning access for all employees
Applicant screening process can be fragmented
No pros for technical employees
Management is not good. The culture is not good.
Email advisor
Additional income for those unused leaves accrued the previous year
There is a limit of 80 hours that is converted into cash that will be added on our salary
Work from Home and equipment
Layers off during holidays before
they give oppurtunities to fresher
not a good company to work with
Chilled work environment and not bad pay
based to far and doesn't allow WFH
Supervisor
Minimal annual increase based on performance Salary range varies on employees with same title and responsibilities
Nothing relevant to share about salary
Business development representative (bdr)
Good conditions depending on the client you’re working for (in my case, HPE)
Bad salary, lack of transparency and discussions
Good for freshers to start carrier
Growth in terms of salary is not good
Get to learn more about the bank
Call volume is said to be overwhelming
Good to work with company
Micromanaging of employee at work place
Payment on time all the time
Heavy workloads and calls, Bad reviews according to the QA if the call got disconnected
nothing at all the salary in the bare minumum and the job is really stressful
Minimum wage they can fire you at any time no sick leave
Operations manager i
Ambiente colaborativo, oportunidades constantes de desenvolvimento, liderança acessível, cultura inclusiva e foco genuíno em pessoas. A empresa investe em treinamento, reconhece desempenho e oferece espaço para inovação dentro das operações.
Processos podem ser acelerados, comunicação entre áreas às vezes precisa de mais alinhamento e algumas decisões globais demoram a refletir na operação local. Ritmo intenso exige boa organização e adaptação.
Qa analyst
Ok place to start without experience
Poor management and unorganized environment