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Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
2 / 100
Customer service representative
in Concentrix I worked for Adobe process, it was quite good
less incentives, we have to literally beg for our own leaves, overall pay was also not good, the process was going more from satisfaction to sales
Technical support engineer
Cab facility - pickup and Drop Nice environment Good Training Faculty Sometimes celebrations Cafe Indoor games Networking Relocation allowance 14k health benefits Girls safety
Rotational shifts Rotational weekoffs Leave policies
Technical support representative
- HMO Benefits - SSS - PhilHealth (Boycott this btw) - Great Trainers - Great people
- Salary is too low
Advisor
Good Environment Good for Freshers
Can do better in infrastructure
Advisor ii
colleagues are nice as well as support team
not pro employee not pro employee not pro employee
Sales support specialist
hybrid work mode, nice colleague and friendly manager
The longer you stay the lesser you get, try get as much as you can at the 1st year.
Customer service rpresentative
Good culture,good environment,positive team,growth and team leader was friendly
Nothing to dislikes,working timing is night shift
Okay wage for Portugal still not that amazing
Horrible organisation , management , people , just in general not good
Customer care specialist
- nice colleagues - fruit basket every two weeks sometimes
- promotion behind the back of the team and by how charismatic someone is in the eyes of the team leader, not equal opportunities for everyone as promised and not by performance - overpromising and underdelivering (things promised during interview will never happen or nobody remembers them suddenly) - Tickets to HR regarding health insurance that has not been issued after over 2 months of working here take more than 5 weeks to get answered - changes in shift plans that directly impact income and make it hard to plan - evasive payment system that grants a base salary of 6, XX € an hour (which is used to pay less in total when it comes to overtime, nightshifts or holidays) plus a language bonus that is kept separated from the salary and is not counted in when it comes to overtime, etc. (different languages get different bonusses - not equal pay for equal work) -very chaotic and rules on how to do what change a lot but no system in place to ensure everyone gets the memo
Leave and the system is good
The manager level need more training on employee management