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Concentrix Cvg Malaysia

Concentrix Cvg Malaysia Reviews

OtherLevel Up, Nu Tower Sentral, 2, Jalan Tun Sambanthan, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

999 reviews

Customer service representative

Mar 10, 2026

Pros

in Concentrix I worked for Adobe process, it was quite good

Cons

less incentives, we have to literally beg for our own leaves, overall pay was also not good, the process was going more from satisfaction to sales

Technical support engineer

Mar 10, 2026

Pros

Cab facility - pickup and Drop Nice environment Good Training Faculty Sometimes celebrations Cafe Indoor games Networking Relocation allowance 14k health benefits Girls safety

Cons

Rotational shifts Rotational weekoffs Leave policies

Technical support representative

Mar 10, 2026

Pros

- HMO Benefits - SSS - PhilHealth (Boycott this btw) - Great Trainers - Great people

Cons

- Salary is too low

Advisor

Mar 10, 2026

Pros

Good Environment Good for Freshers

Cons

Can do better in infrastructure

Advisor ii

Mar 10, 2026

Pros

colleagues are nice as well as support team

Cons

not pro employee not pro employee not pro employee

Sales support specialist

Mar 10, 2026

Pros

hybrid work mode, nice colleague and friendly manager

Cons

The longer you stay the lesser you get, try get as much as you can at the 1st year.

Customer service rpresentative

Mar 10, 2026

Pros

Good culture,good environment,positive team,growth and team leader was friendly

Cons

Nothing to dislikes,working timing is night shift

Customer service representative

Mar 10, 2026

Pros

Okay wage for Portugal still not that amazing

Cons

Horrible organisation , management , people , just in general not good

Customer care specialist

Mar 10, 2026

Pros

- nice colleagues - fruit basket every two weeks sometimes

Cons

- promotion behind the back of the team and by how charismatic someone is in the eyes of the team leader, not equal opportunities for everyone as promised and not by performance - overpromising and underdelivering (things promised during interview will never happen or nobody remembers them suddenly) - Tickets to HR regarding health insurance that has not been issued after over 2 months of working here take more than 5 weeks to get answered - changes in shift plans that directly impact income and make it hard to plan - evasive payment system that grants a base salary of 6, XX € an hour (which is used to pay less in total when it comes to overtime, nightshifts or holidays) plus a language bonus that is kept separated from the salary and is not counted in when it comes to overtime, etc. (different languages get different bonusses - not equal pay for equal work) -very chaotic and rules on how to do what change a lot but no system in place to ensure everyone gets the memo

Advisor

Mar 10, 2026

Pros

Leave and the system is good

Cons

The manager level need more training on employee management