Concentrix Cvg Malaysia Employee Reviews & Ratings

No monthly incentive, average pay, you will not be aware of positions to grow in the company

Systems not working and cafeteria can be better

Pay is less Not much friendly for National Holidays because of flexi Holidays

The Support team was very ineffective and they did not wait till you improve. They dismissed me after 2 weeks of nesting due to my numbers and the didn't give me previous warning or at least let me enhance my weaknesses

Night shifts maybe challenging, and could be better.

None for now. Be part of B2B!!!

It seems some QAs doesn't have enough language skill to discuss with other QA in other country regarding area specification. This causes cultural gaps, and makes difficulties to keep online safety.

-Typical micromanaging BPO -Low salary increment -Sometimes the HR did not align with the management -HR make mistake in the contract but did not corrected them after being point out, just apologise (luckily there is proof of the mistake)

Little wiggle room for growth depending on campaign

2 ways cab not available for women High working time Short break time Bad ambience Average food

Micromanaging and dealing with irate customers

No free cabs for men

Slow growth in kolkata region

Less teamwork, more like self starter people are needed

Food is not good as expected

Some other expected you to be glued to your seat. A lot of issues with payment that aren't handle by the company

High toxicity among managers and management

toxic people, it's more of on the people and not the company

High stress, not the best management

None Not bad Not applicable

now i dont have any disadvantages

Was without work for 1 month between assignments, pay was pretty low

poor management poor cab systems

Seasonal positions do not last very long.

You cannot ensure there is a carreer path as agent in a certain specialty you want to stay, maybe you are good and still will be moved to a different campaign doing CSR when your strentgh is sales. If you get out of the phone as support or any "acting" position, you never get a rais and they keep you on those positions over years (which is ilegal) Once you finally get a full position out of being agent, you will never see a penny on overtime again even when you will for sure need to work over your shift!

Bad project, bad HR, worse company culture both from Concentrix and the project's company.

no cons that i can think of

Everything is good no cons

Too less OT to earn more money

bad working environment due to pressure

Horrible constantly changing hours between 8am-10:15pm Constantly picked up on performance all the time, with no appreciation on the fact that different seasons affect sales, alongside credit checks etc…

Nothing,will see going forward how the experience gonna be .

Lesser break . Just one way cab is provided. Phones are not allowed.

No cons good people' arround

Some projects are horrible to work for no work life balance

rude customers 1 hour for lunch, too long

Take care of the gaming area

Stress, stress, stress, stress, stress

bosses are not good most if the time

Load is too much for entry level

Not a good hike Slow growth

no cons. they support u

No 2 way cab provides even for night shifts, No much benefits for employees, no life insurance or any kind of insurance offered

The cab timings is way to early then the actual work login time.

Not a place you would want to work for a long time

Strict monitoring Limited growth in some processes

Management not supportive Only care about numbers rather than people

Their annual increase is low

Short training Pay could be higher They immediately push you to take calls when you're a beginner Would make you work weekends too Outdated systems They have a camera watch you TL's can have high expectations Slow (which can be a bad or good thing) You don't get holiday pay after working there for 60 or 90 days They're a third party company so they'll have you work in any other companies they're contracted to Zero tolerance policy so they'll put you in a C.A immediately and you may or may not get fired