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Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
22 / 100
Real time analyst
Salary Bonus Some good officemates
The politics are everywhere. Leaders are not trained.
Assistant manager
It's a good company that focuses on its employees; however, the experience can vary from department to department.
Low salary hike and slow promotions
Customer service
The training program is decent (depends on the trainer). The work environment is average. Some leaders are quite compassionate.
As for coworkers... (iykyk😉). Good Luck!
Customer service representative
- great amenities - clean environment - positive colleagues and working culture
It can get cold in the office haha
Operrations
Less growth less break time
Job security and too many process and professional atmosphere
Technical advisor support
All benefits are true and there's allowance for that specific account. More sales, more money. WFH during my time, but we were forced to go back to site so I resigned.
You'll get penalized for not pitching/offering sales to customers. Management is toxic. They are allergic to WFH pips. Sales team/manager is so toxic. No space to grow. Just remain agent. lol. They will not accept feed backs. They/ll love you if you say good things to them. But if bad, they will pressure you more and will not listen to any of your rants/feedbacks. If it doesn't benefit them, they will not help. Lesser TL has wide range of understanding to agents, most of them are like owners of the company. Not really good for your mental health. The only people left there are the "sipsip" ones.
Content strategist
Great clients Amazing team Reputable projects
Compensation Constant reorgs Delayed promotions
Senior manager
Cnx is a people centric organisation and they put in a lot of emphasis on learning & growth of their employees.
No Cons identified so far
Sr. service delivery leader
The company fosters a collaborative and inclusive culture where every voice is heard and valued. Leadership is approachable, transparent, and genuinely invested in employee success.
The fast-paced environment can be challenging at times, but it keeps the work dynamic and exciting
Customer service advisor
Work-from-home option available for some roles Salary paid on time consistently Basic training provided at onboarding
Toxic work culture and unprofessional behavior Poor management decisions and favoritism HR lacks transparency and accountability Communication issues across teams Lack of respect for employee concerns
