Concentrix Cvg Malaysia

- not much growth - average pay

Call queue errors Lack of manager communication

Based on my experience as an interim Team Lead, I was required to balance both SME and leadership responsibilities while being expected to consistently meet performance targets. This often resulted in significant unpaid overtime, along with pressure to remain compliant in order to be considered for promotion. In some instances, low performers were disproportionately blamed for overall results, creating an environment where individuals felt they could become scapegoats if performance goals were not achieved.

Nepotism. Promotiom is always based on favorites

Nothing much everything was on point

the pay could be better

Low salary, bad management, unfair expectations.

High working hours and very short break time, two way cabs would be great

Salary is not as per industry standards

Promotion takes time to be official