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Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
87 / 100
Cusomer service representative
Salary on time every month
Less salary Should allow more growth opportunities
Customer support advisor
It's pretty good and would recommend for someone looking for a job not for long term but good to kickstart your career in the BPO industry.
Nothing as such but definitely up for improvements on various areas such as transportation, training etc.
Manager
Good learnings from upper level management
Same challenges as other organizations trying to keep up with the times
Custumer support
Dont have pros in this company
Very bad people management there
Customer service
The location is good and ok.
When I joined, the salary was a significant advantage, but now they've reduced it for new employees. We have fewer vacation days, we used to have coffee and fruit, and now they've cancelled everything. Since Webhelp took over, the company has gone from bad to worse. Now, every month there's a mess with the salaries; we receive the wrong amount, and the company never responds. They hold meetings to figure out what to improve, but it's pointless. They unexpectedly charged several employees for health insurance without warning or asking anything.
Senior advisor ii: transaction processor
I would like to appreciate my trainer, Mr. Tayab, who has been amazing throughout the training period.He creates a comfortable environment where questions are encouraged, which has helped me gain confidence in my role.
Training materials could include more practical examples and the courses in cnx could have been in online mode which can be accessed easily other than cnx alloted systems.
Anonymous employee
The colleagues that are great
Paying minimum wage and with errors every month. Run away
Customer service advisor ii
Professional work environment with a very good collaborative team who always tend to assist everyone
Nothing that I know that affects
Email executive
Supportive team and friendly work environment
Na na na na na
Assistant manager human resources
Culture is good, leadership is good
Less salary appraisals every year