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Global Blue

Global Blue Reviews

Technology-SoftwarePusat Niaga Metro Kepong, 44 1, Jln Prima 2, Kepong, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

50 reviews

Anonymous employee

Mar 19, 2026

Pros

Autonomy at work, with clear objectives and the freedom to manage tasks independently, creates a productive environment. Employees benefit from comprehensive perks, including health insurance, meal allowances, and company events that foster a sense of community. The work environment is supportive and stress-free, with a focus on achieving goals rather than being overwhelmed by pressure.

Cons

Nothing to report regarding this topic

.net developer

Mar 19, 2026

Pros

Free coffee, free water, foosball table, vendo machine

Cons

Global Blue looks like an exceptional company from the outside - very nice office, professional-looking employees, multi-national. But, once you get in, it immediately becomes evident why it has a low rating on this website. Here are the top reasons why I hate this company so much and why I would never recommend it to any of my friends: 1. Teams don't work together. They just blame each other. 2. Failed software development process 3. Silo mentality 4. Inconsiderate HR - they made me pay for Vacation Leaves I used during my 1 month notice period even though I still had annual leave credits during that time and that I filed those leaves months before I submitted my resignation. I know it's in the employee handbook, but that policy is very ambiguous and it's still discretionary which makes the HR inconsiderate! 5. Almost everyone I know was given permanent position except for me because my manager said so. When I appealed to him, he just asked me why I wanted to become a permanent employee so bad. Of course, because of stability! 6. I had a vacation leave that was cancelled months before the date due to lack of planning on the management's part. 7. There are some people who are happy when people are forced to go over time. 8. They don't care about their employees health - I know this because I was getting sick before and they still asked me to go over time. 9. I never got a salary increase. 10. So many retrenchment and changes in the management level and no clear direction for the company.

Developer

Mar 19, 2026

Pros

Flexible working hour, happy environment

Cons

Share information between management and engineers

Technical account manager (tam)

Mar 19, 2026

Pros

You are working in a great international environment, with agile working method (smart working) that give a good balance with personal life. The job is based on results not to time spent to reach them. The company shares on monthly base financial results and trends.

Cons

In a so worldwide distributed company is not always easy to find the right person to get in touch.

Software engineer

Mar 19, 2026

Pros

Good working team and management

Cons

can explore remote working as working in office not completely necessary

Office assistant

Mar 19, 2026

Pros

Full time, simple work, 1 hour lunch

Cons

Overtime, work weekends, work 6 days in a row, never get time off, etc.

Anonymous employee

Mar 19, 2026

Pros

The central and regional teams outside Singapore are professional, supportive, and collaborative. Colleagues from other markets were consistently willing to help, share best practices, and support initiatives related to the Singapore business. However, over time, frequent last minute and unreasonable requests from the Singapore office placed strain on these working relationships. This led to reduced engagement and willingness from regional counterparts to support Singapore driven initiatives.

Cons

This is one of the worst working environments I have experienced in an international company. In the Singapore office, the commercial function operates under an extremely local management structure, where nearly all decisions, approvals, and actions are controlled by the Country Manager. In practice, this results in heavy micromanagement and very limited autonomy for the team. There is little room for trust. Even during work from home arrangements, I observed management checking in on staff to confirm physical presence at the computer rather than focusing on outcomes or results. Decision making is largely top down, with minimal effort to gather feedback from the ground or understand operational challenges faced by the team. Work life boundaries are poorly respected. Expectations extend beyond normal working hours, including weekends, personal time, and even periods of approved leave. Availability is often assumed rather than discussed, which makes it difficult to sustain a healthy balance between work and personal life. The office culture is also concerning. Administrative support staff play an informal monitoring role, observing and reporting on employee behavior such as arrival times, phone usage, and conversations. This creates an environment where people feel watched rather than supported, and discourages open communication. Team dynamics are heavily influenced by tenure. Several long serving employees appear to hold informal power, while junior staff receive limited guidance, psychological safety, or mentorship. As a result, turnover among newer hires is high, with many leaving within a short period of time. All communication and information sharing requires caution. There is a general sense that conversations can be relayed upward without context, which makes collaboration and trust within the team difficult to build. Compensation is not competitive relative to workload and expectations. Long hours are normalized, and efficiency suffers due to excessive approval layers and lack of delegation. Despite being part of a global organization, the Singapore office operates in a way that feels outdated and resistant to modern working practices. Overall, this environment may suit individuals who are ready to retire. For those who value trust, professional growth, collaboration, and sustainable working hours, this is a place to avoid.

Product manager

Mar 19, 2026

Pros

Loads of opportunities to create and deliver new and innovative products. A fair amount of autonomy. Great co-workers, and clear objectives from management.

Cons

None that I can think of.

Manager

Mar 19, 2026

Pros

Supportive, friendly, proffesional team, international

Cons

None I can think of so far

Softwre engineer

Mar 19, 2026

Pros

Flexible working hour Good environment

Cons

No cons very thing is good