Back to Global Blue
Global Blue

Global Blue Reviews

Technology-SoftwarePusat Niaga Metro Kepong, 44 1, Jln Prima 2, Kepong, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

50 reviews

Anonymous employee

Mar 19, 2026

Pros

Nice Benefits and good teammates

Cons

during covid , less working

Associate product manager

Mar 19, 2026

Pros

- Friendly, supportive team - Proactive knowledge-sharing - Great learning curve - [depending where you are commuting from] amazingly convenient office location

Cons

- Management system seems to be a little bit more complex than necessary - Career progression might be challenging - Overtime could be rather unstructured

Anonymous employee

Mar 19, 2026

Pros

Working at Global Blue means always having a challenging project underway, it's about learning and creating, all while respecting work-life balance. Working with people from around the world on a daily basis is a real source of wealth!

Cons

The complexity of the business requires a certain amount of time to understand

It manager

Mar 19, 2026

Pros

Global Blue operates globally, providing opportunities to collaborate with professionals from different parts of the world and gain international experience. You'll have the chance to work with cutting-edge technologies, contributing to innovative solutions. Global Blue values diversity and promotes an inclusive culture, fostering a work environment where different perspectives are recognized and respected. As a shopping enthusiast, you can enjoy exclusive benefits offered by Global Blue, making your own shopping experiences even more advantageous. The company invests in the development of its employees, providing learning opportunities and professional growth, which is crucial for advancing your career.

Cons

Company is working on improving the Compensations & Benefits

Customer service representative

Mar 19, 2026

Pros

I had a terrible experience when I was called for a job, that took me the entire day on training and conversations with Global blue employee, that made me work approving products refunds, promissing good salary and daily comission on tasks performed, where I had the total balance of USDT 74,00 to withdraw as promised and when the time arrived they created a scam rile that I needed USDT 100,00 balance to be able to withdray, asking to make a deposit and being very rude, unprofessional and with criminal behavior and language. I tried asking them politly and professionaly for my well deserved money I worked for and they blocked my account. Scam company and criminals workers trainned to rob new employees

Cons

No cons, only bad experience to avoid those scams in the future

Anonymous employee

Mar 19, 2026

Pros

Possibility for career advancement Company culture and multicultural environment Strong workers council

Cons

Poor benefits from company Not allowed full home office /freelancers

Anonymous employee

Mar 19, 2026

Pros

Good atmosphere, nice colleagues, office location.

Cons

salaries, top management, personal development

Senior product manager

Mar 19, 2026

Pros

Stable (43+ years), multi-national, tech-oriented

Cons

Suspect compensation is highly variable, work-life balance challenging

Partner integration

Mar 19, 2026

Pros

Multinational, friendly environment, well organised

Cons

Employees work there too long

Anonymous employee

Mar 19, 2026

Pros

Large international corporate, still small in each country. Partnerships with some strong retail brands. Multiproduct gives good exposure. Good office location.

Cons

Company sales are hugely dependent on external international factors, but they don't seem to invest in the company products, Staff have huge workload on average, and Staff are not replaced when someone leaves, across IT for example, so workload increases further to other departments, which results in clients leaving the company, because staff are unable to support them fully in any department. Priority goes to budgeting and happy to leave clients suffering, just relying on sales guys to cover up and deal with it. As a result, couple of people leave and followed by almost 50 percent of staff leave their positions every year. Bonuses have been slashed for years now apparently...