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About Us
Golden Donuts Sdn Bhd, the franchisee of Dunkin' in Malaysia, commenced its operations in 1987 with the launch of its first outlet in Kuala Lumpur. As part of a global chain established in 1948 in the USA, the brand quickly became renowned for its fresh coffee and donuts. Over the years, Golden Donuts has solidified its position as a significant player in the Malaysian food and beverage industry, expanding to over 100 locations across Peninsular Malaysia and Sabah, marking a notable achievement in its growth journey.
The company is dedicated to offering a diverse range of baked goods and coffee products, ensuring that customers enjoy fresh and high-quality offerings at every visit. With a commitment to excellence, Golden Donuts continues to innovate and enhance its menu, catering to the tastes and preferences of its loyal customers while maintaining the brand's core values of quality and service.
What We Do
Golden Donuts Sdn Bhd specializes in providing a variety of food and beverage options that cater to the tastes of its customers.
Core Services:
1) Coffee – A variety of freshly brewed coffee options, including espresso, lattes, and iced coffee.
2) Donuts – An extensive selection of classic and specialty donuts, made with high-quality ingredients.
3) Baked Goods – A range of freshly baked pastries and treats that complement the coffee offerings.
Notable Projects & Initiatives:
- Expansion of store locations to enhance accessibility for customers across Malaysia.
- Introduction of seasonal and limited-time donut flavors to keep the menu exciting.
- Community engagement initiatives that promote local events and partnerships.
Company Culture
At Golden Donuts Sdn Bhd, the company culture is rooted in a commitment to quality, customer satisfaction, and teamwork. Employees are encouraged to create a welcoming atmosphere that reflects the brand's dedication to serving delicious coffee and donuts promptly and courteously.
What It’s Like to Work Here:
1) Customer-Centric Approach – Every team member is focused on providing an exceptional experience for customers.
2) Supportive Environment – Employees work in a collaborative setting where teamwork and communication are valued.
3) Growth Opportunities – The company promotes career development and offers training programs to enhance skills.
4) Passion for Quality – Staff members take pride in maintaining high standards for food and beverage offerings.
5) Community Engagement – Employees are encouraged to participate in local events and initiatives that foster community spirit.
Workplace Environment:
The workplace at Golden Donuts Sdn Bhd is vibrant and dynamic, reflecting the energy of the brand. Team members enjoy a friendly atmosphere where they can express their creativity and contribute to the overall success of the business. Regular team-building activities and recognition programs help to strengthen relationships among staff and promote a sense of belonging.
Core Values:
- Commitment to quality and freshness
- Customer satisfaction as a priority
- Teamwork and collaboration
- Integrity and respect
- Continuous improvement and innovation
This culture has enabled Golden Donuts to thrive in the competitive food and beverage industry while ensuring that customers receive the best products and service.
Why Join Us?
Health & Insurance: Medical claim coverage
Employees are eligible for medical claims to support their health needs.
Health & Insurance: Group insurance plan
A comprehensive group insurance plan is provided for all employees.
Money & Compensation: Sales incentive program
A sales incentive program is available to reward employees for their performance.
Location & Amenities
Industrial Area, Lot 4, Lorong Enggang 37, Hulu Kelang, 68000 Ampang, Selangor, Malaysia
Available Roles(3)
Shop Manager/Supervisor/Crew Leader (Gambang / Kuantan Area)
The Shop Manager/Supervisor/Crew Leader is responsible for ensuring the smooth operation of the outlet's daily activities. This role significantly impacts customer satisfaction and operational efficiency within the Gambang/Kuantan area.
Shop Manager/Supervisor/Crew Leader (Airport Area)
The Shop Manager/Supervisor/Crew Leader is responsible for ensuring the efficient operation of the outlet and achieving sales and cost targets. This role plays a crucial part in managing a team, inventory, and customer relations to enhance overall outlet performance.
HR ASSISTANT/EXECUTIVE
The HR Assistant/Executive is responsible for managing a broad range of HR functions with limited supervision. This role supports HR activities and ensures compliance with company policies and local legislation in a dynamic work environment.