Shop Manager/Supervisor/Crew Leader (Airport Area) – GOLDEN DONUTS SDN BHD
Role Summary
The Shop Manager/Supervisor/Crew Leader is responsible for ensuring the efficient operation of the outlet and achieving sales and cost targets. This role plays a crucial part in managing a team, inventory, and customer relations to enhance overall outlet performance.
Job Description
In this role, you will oversee the daily operations of the outlet, ensuring that everything runs smoothly while leading a team of crew members. You will be actively involved in managing inventory, executing marketing strategies, and addressing customer feedback to drive continuous improvement.
Key Responsibilities:
- Ensure smooth daily operations of the outlet.
- Manage inventory and stock orders to control costs.
- Lead and coach a team of crew members.
- Execute marketing campaigns effectively.
- Manage customer feedback professionally.
- Provide feedback to Operations Leaders and Management for improvements.
- Meet sales and cost budgets set for the outlet.
Job Requirements
At least two (2) years of working experience in hospitality or F&B.
Experience in managing inventory and operating POS systems.
Age 26 years and above.
Physically fit.
Demonstrated leadership qualities.
Proactive and resourceful in problem-solving.
Ability to work under pressure and meet tight deadlines.
Good communication skills in Bahasa Melayu and English.
Quick Info
Company
GOLDEN DONUTS SDN BHD
Location
Selangor
Salary
—
Skills Required
7 skills
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Required Skills
Leadership
Inventory Management
Customer Service
Problem-Solving
Team Management
Marketing Execution
Communication
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