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About Us
GXBank was established as a pioneering digital bank in Malaysia, becoming the first among the five digital bank license applicants to receive approval from Bank Negara Malaysia to commence operations. This milestone marked the beginning of a transformative journey aimed at redefining banking experiences for Malaysians, focusing on accessibility and innovation in financial services.
Since its inception, GXBank has experienced significant growth, evolving into a key player in the financial services sector. The bank is committed to enhancing the banking experience for individuals and businesses through technology and data-driven solutions, ensuring that financial services are not only accessible but also tailored to meet the diverse needs of its customers.
What We Do
GXBank offers a comprehensive range of financial services designed to enhance the banking experience for individuals and businesses through innovative technology and data-driven solutions.
Core Services:
1) Digital Banking Solutions – Comprehensive banking services accessible through a user-friendly digital platform.
2) Financial Advisory – Personalized financial guidance to help customers make informed decisions.
3) Risk Management – Advanced risk modeling and data science to ensure secure banking operations.
4) Customer Support – Dedicated training and quality assurance to enhance customer service experiences.
5) Ecosystem Engagement – Building partnerships and collaborations to create a robust financial ecosystem.
Notable Projects & Initiatives:
- Launch of user-friendly mobile banking applications for seamless transactions.
- Development of personalized financial products tailored to customer needs.
- Community engagement initiatives aimed at promoting financial literacy and inclusion.
Company Culture
At GXBank, the culture is centered around community engagement, innovation, and a commitment to excellence in customer service. Employees are encouraged to think critically and challenge the status quo to deliver the best banking solutions for Malaysians.
What It’s Like to Work Here:
1) Community Focus – Employees actively participate in initiatives that support local communities and promote financial literacy.
2) Innovation-Driven Environment – Team members are empowered to propose new ideas and solutions that enhance banking experiences.
3) Collaborative Atmosphere – Cross-functional teamwork is encouraged to foster creativity and problem-solving.
4) Commitment to Excellence – A strong emphasis on delivering high-quality services and support to customers.
5) Professional Development – Opportunities for continuous learning and career advancement are provided.
Workplace Environment:
The workplace at GXBank is designed to inspire creativity and collaboration, featuring modern workspaces that promote teamwork and innovation. Employees benefit from a supportive environment that values their contributions and encourages personal and professional growth.
Core Values:
- Customer-centric approach
- Innovation and adaptability
- Integrity and transparency
- Community engagement
- Excellence in service
This culture has positioned GXBank as a forward-thinking institution dedicated to transforming the banking landscape in Malaysia.
Why Join Us?
Money & Compensation: Essential Financial Support
Provides students with necessary financial resources to excel in their studies and future careers.
Location & Amenities
Lot 6491, Batu 5 3/4, Sementa, Jalan Kapar, 42100 Klang, Selangor
Available Roles(9)
Senior Data Analyst, Internal Audit
The Senior Data Analyst, Internal Audit is responsible for supporting audit engagements through analytics to identify vulnerabilities and weaknesses. This role plays a critical part in enhancing the efficiency and effectiveness of internal audit processes within the organization.
Customer Support Training & Quality Assurance Lead (Banking Experience Preferred)
The Customer Support Training & Quality Assurance Lead is responsible for designing and implementing training frameworks for the Customer Experience team. This role significantly impacts service quality and team performance within the banking sector.
Regional Lead Product Manager, Operations
The Regional Lead Product Manager, Operations is responsible for spearheading the development of AI tools that enhance agent performance and customer experience. This role involves leading cross-functional teams to implement automation and establish evaluation frameworks that ensure operational efficiency and compliance.
Senior Specialist, Financial Reporting (Preferably With Banking Experience)
The Senior Specialist, Financial Reporting is responsible for preparing and reviewing financial statements for group, stakeholder, and BNM reporting. This role plays a critical part in ensuring compliance with MFRS and internal policies while enhancing the efficiency of financial processes.
Lead Specialist, Daily Banking, Ecosystem & Engagement
The Lead Specialist, Daily Banking, Ecosystem & Engagement is responsible for designing and executing strategies to position our bank as the primary choice for salary deposits and daily transactions. This role significantly impacts customer engagement and the utilization of financial tools for clients.
Senior Specialist, Cyber Defense
The Senior Specialist, Cyber Defense is responsible for leading investigations into cybersecurity incidents. This role plays a critical part in managing the response process and ensuring effective communication within the Incident Management team.
BI & Analytics Senior Specialist
The BI & Analytics Senior Specialist is responsible for developing and deploying analytical solutions to support data-driven decision-making. This role significantly impacts Digibank's regional operations by ensuring data accuracy and mentoring junior team members.
Senior Software Engineer, Backend
The Senior Software Engineer, Backend is responsible for developing and maintaining backend systems to support financial reporting and compliance. This role plays a critical part in enhancing the efficiency of financial operations and ensuring adherence to regulatory standards.
Lead Specialist, Risk Modelling & Data Science
The Lead Specialist, Risk Modelling & Data Science is responsible for developing and implementing a risk modelling framework and portfolio analytics tools to manage credit exposures. This role significantly impacts the management of credit risk for Retail and MSME sectors, ensuring compliance with regulatory requirements and alignment with group-wide frameworks.