I have been working here for quite some time, and unfortunately, my experience has been heavily affected by bias, favoritism, and lack of respect. Managers often claim to “support” their team, but in reality, when issues arise, they do not truly have your back. Standing up for yourself is usually seen as wrong, and it often backfires, especially if you are not from the same race. There is a culture where some managers openly bad-mouth other consultants to their “golden child” in their mother tongue, assuming others will not understand. I happen to understand their language, yet I kept quiet the whole time. If you are labeled as “problematic,” managers make sure others avoid you, which creates isolation. Juniors who have just joined often listen to whatever they are told without clarifying and tend to be easily influenced by the manager’s toxic behavior and victim-playing. Some managers are not from Malaysia and claim they are trying to adapt to local culture, but their actions show otherwise. Professional ethics are often lacking. While “self-awareness” is frequently mentioned, it does not seem to be practiced at the manager or management level. Office politics and unethical practices only make the situation worse. Career growth is very limited unless you are seen as a “golden child” of the leader or Managing Director. Commission is only paid if targets are hit monthly; otherwise, you lose your commission due to “roll over.” Promotions and increments are difficult to obtain and often feel unfair and biased. Leaders may say they want you to grow and promise increments, but these are usually just words. When performance reviews come around and you are struggling, they act as though they were never aware of your challenges. If you are junior, there are many other recruitment agencies that offer better learning, support, and genuine career growth. I would strongly advise doing thorough research before joining.
