Marriott International Employee Reviews & Ratings

Dated PMS Having to use multiple applications to do a specific no due to the dated PMS

Outdated tech /undergoing transformation Heavily matrixed

They need to focus more on the well-being of team members.

Hard work, was extremely busy and demanding with a lot of difficult customers, taught me a lot though.

not alot of cons where i work

Salary was lower than HR Managers in other fields.

no cons because it is really good for the beginners.

low income compare to other industry

Hard to work, under the pressure

i don't think there is one

salari un po bassi rispetto ad altre aziende

Working third shift sometimes is hard

Once that you reach the position, wont be able to growth professionally, it is better to have another positions

Overnight shift can be a drain on your body and mental health.

Pay could be better I think

Low pay and Extremely repetitive

Lots of regulations and paperwork

All processes have a million rules and regulations to get anything done.

Management micro manage and long hours

For such a large, profitable company, the pay could be better, especially since it’s a 24-hour operation and very demanding work. One of Marriott’s core values is “Take care of associates and they will take care of the customers” which I really appreciate. However, I think there is more work needed by the company to take care of associates, especially in pay, benefits, and supporting work-life balance.

Like with any hospitality job, it can be difficult to get time off when needed

- Shift work - Parking - Difficult to get consistent hours

Political Abusive Top Down Doesn’t care about employees

24/7/365 industry Varies by property

Difficult to get things done. Nearly all properties are owned by third party. If ownership group is difficult, you will notice immediately as it created a lot of finger pointing for responsibility. Training is a joke. It was uphill coming in as experienced manager. New managers beware. No mentorship structure in place. Garbage bonus structure that takes into account property measures that your department may have no influence on.

Leadership did not advocate for middle management

Middle management is not always good, very corporate at times, high expectations with inconsistent aid.

Needs to open 7 days

The schedule comes out weekly and you have little to no control

There are two things that I bring into the culture of any hotel. Cleanliness and Friendliness. These are the foundation to any hotel property sucess. Also communication between departments sales, front desk, Engineering and housekeeping etc.

Budget constraints Frequent priority changes

None except for I wish they could get more banquets scheduled.

It was a good exp

A lot of hoops to get anything done You'll have one manager and also six managers If you're not in the click, you're not in If you're not in, they will find your way out The workload for the grunts - at least bottom 6 career tiers - is absolutely astronomical If you want to progress you'll need to start memorizing the thousands of terms and policies, including new and modified ones updated frequently Everything is fully monitored for productivity - your efficiency must extend to masterful levels of controlling the general public to maintain required daily quotas - best of luck

Culture is changing, and not for the best

Strict management Strict on dress code Busy environment Overwhelming sometimes Stressful

For me the commute was too long. I have family obligations. I'm looking for remote work.

They do not appreciate their employees. You are just a number to them and it is all about how the company can make more money. They outsource more and more of their work overseas and continue to eliminate positions in North America so the owners and franchisers can make more money. They do not truly care about service or their associates which is funny because their motto is they are a people first company. Definitely, not true.

to much work for little pay

Very poor work life balance, especially during vacation seasons

Too much politics within the org, everyone looking to step up anyway possible. Hard to get noticed without pushing others down. Not healthy

Favoritism Politics Bad upper management

Customers can be extremely entitled

Night shift Back-breaking during busy season

Nothing to note right now

Can be quite boring job at times

Moving up can be tough at times (blessing and curse) as it is largely due to people staying with the company

Not going into that right now

The Compensation could be better

Nothing at all, great vibes