Swift Support Services Malaysia

None, had a great time there

Not really this is good place to work , but covid impacted

1. No proper training and handover of documentations 2. No repository documentation/knowledge based system for newcomers 3. My team had insufficient staff (during my tenure) with only 1 person managing Malaysian banks 4. Some teams are not helpful 5. Employee benefits not so competitive

Like other companies, there are some internal politics available.

1. After 2 years you will get bored here 2. Politics are crazy 3. Bad people culture which is very frustrating 4. Promotions very hard to get even you are are always on top, if manager doesnt like you no proper salary increase, no promotion 5. Favoritism is super high 6. No so many smart people in the office 7. Some people are perverts 8. They always order not nice food (spicy or with curry) what if people dot eat it? 9. Salary can be a bit higher other companies paying better 10. A lot of tools look like from 90s. 11. People talking behind your back or doing even some perverting stuff (Indians especially)

Incompetent leaders, lost of direction

Unfortunately, the company suffers from very toxic and poor management, which fosters a demoralizing atmosphere. Management tends to focus solely on criticism without offering guidance or support to help you overcome your weaknesses. They are not open to feedback and maintain a ‘pointing fingers’ mentality, showing little interest in improving their leadership style. There is no expectation for your growth or learning; instead, they assume you should already possess all the necessary skills and apply them immediately. While the steep learning curve can be seen as a positive aspect—since you will undoubtedly learn a lot—the majority of the knowledge is highly specific to the company. Additionally, HR lacks objectivity and contributes to the negative environment, leaving employees without a reliable resource to turn to if issues arise.

Competition from new Silicon Valley type companies is creeping into their comfort zone.

Amazing culture, top talents, great work life balance, incredible achievements. Very respected in the industry. Great place to be

Management is understated they are visionaries