Client service partner
Mar 30, 2026Pros
No micromanaging, lots of flexibility
Cons
When client continues after bid, we do not get a percentage like our Sales peers.
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The Cigna Group Reviews
Healthcare3b 15 3a, Level 15, Block 3b Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
356 reviews
Telephonic nurse
Mar 30, 2026Pros
Support continuing education, large company, many opportunities.
Cons
Working for a large company, working virtually it can often be challenging establishing relationships between colleagues.
It pm senior manager
Mar 30, 2026Pros
Strong leadership in certain areas - and they understand other areas struggle; excellent compensation; positive environment.
Cons
Old tech and processes lead to inefficiency (and layoffs).
Eligibility representative
Mar 30, 2026Pros
It’s a remote setting and flexible
Cons
Management not always on same Page
Claims representative
Mar 30, 2026Pros
The job overall was wonderful.
Cons
The training was 5/10 and the overall management was horrible. They will micromanage you till the end
Customer service representative
Mar 30, 2026Pros
remote work, no micromanaging, independent work, tools and resources to complete job. Flexible schedule
Cons
There was not a lot of room for advancement in the department. I felt stuck in the same position for a long time.
Senior technician
Mar 30, 2026Pros
People are great to work with.
Cons
Leadership lacks the vision it used to have.
Customer service representative
Mar 30, 2026Pros
PTO, they barely have customers so it’s slow all day.
Cons
Every day it’s an issue. The supervisors lack the basic knowledge of the job. They play favorites. There’s definitely racism amongst the team with management. Worst company to work for. Nothing is ever fixed. Supervisors don’t do what they say and are just cowards.
Account installation senior analyst
Mar 30, 2026Pros
They care about a balance of work and family
Cons
It's hard to move up in the company
Eligibility specialist
Mar 30, 2026Pros
Benefits Not really any more than that
Cons
Poor training program Pay “Flexible schedule” isn’t that flexible