The Cigna Group

working culture is not good

Projects can take a while due to funding and corporate structure

Communications about coming back in the office have been very sporadic with no direct communication on protocol.

Occasionally workload will get overwhelming.

I don't say this lightly: crippling levels of bureaucracy, that are deeply entrenched in the DNA of this company. There is no drive to deliver results. Proactive contributors are not just hindered, but discouraged from innovating, thinking independently, and trying to better the culture. Simple projects that should take 1-2 months at normal firms typically last >1 year here. It's depressing. No mobility.

I can't think of any cons so far.

Clueless management at certain levels

Poor management Capped pay limited growth crappy insurance for employees

The only downside for me is that they do not have shift bids so you are pretty much stuck on the shift that you hire in

Customer management requires us to handle phone calls within a specific amount of time, and the job does not get done on a call. Almost everything needs to be escalated which is the main reason patients called 3x or more in a day. Crazy call volume. Mandatory overtime for the first 3-4 months of the year.