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Healthcare
Snapshot
356 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
5 / 36
Customer service representative
I liked some of my benefits my schedule was ok until it changed
The management is horrible the culture of CIGNA is racist DEI do not exist Please don’t let these folks fool ya! I was micromanaged into the ground to the point I have now left 3 witch supervisors I’ll pass. I took a pay cut just to get out of that HELL HOLE!!!!!
Engagement/consultant manager
* Good people and management * Not much micro management * Somewhat flexible schedules
* Increasing work demands with no consideration to increases in compensation * Mandatory 3 days in the office- even if you have no desk assigned to you
Marketing specialist
Great people Work from home
Forcing a return to office Terrible people mangers
Anonymous employee
Cigna has been so kind and understanding when I went through some mental health issues. I had to take time off and wasn’t treated any differently for having to do. Supervisors are great and very helpful. This has been one, if not only, best company I have ever worked for.
I honestly don’t have any.
Registered nurse
Great people and management is transparent.
None at this time. So far so good.
education and training are extensive
minimal care for employee work-life balance
Senior manager
Great, smart co-workers. Challenging work.
Where do I start? I loved working the last 5 years at Cigna. I am great at my job. And felt connected to my colleagues and our mission. Then suddenly, Cigna stopped caring about the employee experience. All the feedback surveys that were something we regularly talked about & were a point of pride stopped coming for us to fill out. Then they rolled out “Future of Work.” They could have been smart about finding balance with in-person work. (There are a few companies getting it right with in-person collaboration.) They could have simply asked people who were in the office prior to COVID to return. But instead, they chose a shocking, sweeping change to their remote work policy, and they started requiring people who have worked from home for 5-10 years to drive 3+ hours a day to sit in a cube on video meetings and breathe COVID air - FOR NO REASON. Frankly, the offices are depressing and demotivating environments devoid of creative energy. Cue the culture of “warm butts in seats.” And a huge pay cut to everyone who suddenly needed to start commuting 3 hours a day. Cue high-performers leaving in droves. And now - rolling layoffs for the next 6 months! I can’t wait to see them fire people, then repost their jobs so they can pay the next person less $$ to sit in a cube. Sad. Just horrifying to watch a once great company culture fall so fast.
Customer success manager
Good work life balance Good salary
Not many grown opportunities repetitive job
Provider service representative
1. Great team members that will support you along the way.
1. Middle management was extremely incompetent and displayed rampant favoritism among employees. 2. The work load increased as more people were laid off.
Claims specialist
-work life balance - career growth opportunities - career advancement
-a lot of manager changes - company policy changes often