The Cigna Group Employee Reviews & Ratings

Lots of meetings on webex

there are none at this time.

A lot of changes in leadership and the operating model over the last 5 years

If you work for the company for a long time you lose. Your salary wont reflect your time and experience and new people off the street will come in making way more money than you.

Just horrible, management sucks, the patients are horrible

I haven’t hardly received a decent raise in 10 years while I’ve consistently moved up the ladder into higher positions. They keep moving the goal post. There’s always a “reason” out of their hands as to why I can’t get a decent pay raise. I’ll have my project management degree in a few months and was told there will be no raise for me earning a degree. They tell me I’m doing great but never pay me like I’m doing great.

Continuous layoffs and expense cutting, bad culture, poor leadership, lack of strategic direction, old systems and infrastructure. Long term outlook bleak.

Lack of risk mitigation and organization

Compensation not proptionate to the work done/role

Pay feels lower than market average

Good place to work cigna

Make no mistake, this is an impersonal, mega-corporation, still facing growing pains from the 2018 merger of Cigna with Express Scripts. Plenty of money for executives and capex, but not much for front-line workers. Stingy with promotions. Raises/COLA were underwhelming. Health benefits were surprisingly ho-hum. My experience was that middle management does not listen--unsure if that was through ignorance, hubris or ageism.

Ceilings in the engineering track.

extremely overworked. Short staffed. Terrible turnover.

Employee Recognition - Recognition and appreciation were infrequent. Celebrating achievements could boost morale.

There isn't any downside to working in Cigna

Training was unclear, Trainers were facilitated through out source parties. High call center expectations.

None really. Great company to work for.

It is very High Stress

It’s mainly the patients/providers that are rude sometimes.

Crabby customers, not paid enough for how hard of a job it was

It is a large company and unless you know someone it is very hard to get promotions or recognition.

Changed to hybrid schedule after working from home for over a decade with no benefit to being in office

Working at Cigna will pay your bills, but will negatively affect your health, well being, and personal relationships.

maybe we can have more pto

N/A - none it's been great so far

The company really doesnt care for you and will try to make you quit before they lay you off

Starting pay could be higher, and HEALTHCARE benefit plans is pricey.

everything. they micro manage , lie and cannot stay organized

Pay is below market value

Base pay could be better but if you get past the first year , things will open up.

Health Insurance Package Salary Competitivness Total Benefit Package Slow Environment Corporate Jargon

Lack of growth & career opportunities

- Low pay - The hotel for travelling interns in CT events was bad

None. Management is great to work with

Insufficient training, antiquated software systems, complicated processes, low pay for the work expected, and (ironically) lousy medical insurance benefits.

Excessive entry requirements for the actual job Support depends on which team you're in Next step in career trajectory may take longer than in other companies

Each department acts as a separate company causing many complications Salary adjustments per year are low and if you aren’t asking for a higher raise every few years you will see your salary value drop

N/A - salary isn't always to market and gender pay gap

Starting pay is a little low but you are eligible for a quarterly bonus

The company tracks your time by customer and can be very time consuming.

no work life balance or room for breather

Pay could be better to meet cost of living

Constantly being monitored is really something I didn't like.

Training not very productive. Micromanaged. Hired for 1 skill set (call type) & trained on 2 more before even getting out of training for the initial call type. Schedule will always include a Saturday or Sunday. Had 3 supervisors during my 5 months there.

I can’t think of any cons here

The pay is terrible for how much stress you take on plus not being properly trained so it’s taking you hours and hours to find the solution to people problems.

Nothing as of now. All good.

Big company can be hard to move around lack of development for some employees

Leadership has no idea where they want to take the company