Worldline International
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About Us
Worldline International is a global leader in the payments and transactional services industry, with a strong presence and operations worldwide including Malaysia. The company specializes in providing secure, innovative, and technologically advanced payment solutions that help businesses and consumers carry out seamless transactions. Founded with a history dating back several decades through various mergers and acquisitions leading to the current entity, Worldline has grown into a multinational organization serving a broad range of sectors from retail and banking to public services. The company is part of the Worldline group, which is headquartered in France and is recognized as one of Europe's largest payment service providers. Worldline's Malaysian operations are integrated within its global framework to deliver localized payment and transactional services catering to the needs of Malaysian businesses and consumers.
What We Do
Worldline International offers a wide range of payment services including electronic payment processing, merchant acquiring, point of sale (POS) terminals, e-commerce solutions, and digital payment acceptance methods. Their mission is to enable frictionless payments through cutting-edge technology and comprehensive transactional services that enhance customer experience and business efficiency. By leveraging global expertise and local market knowledge, Worldline supports various sectors including retail, hospitality, finance, transportation, and public sector entities in Malaysia. Their services empower businesses to accept diverse payment methods securely and efficiently while ensuring compliance with industry standards and regulations.
Company Culture
Worldline International cultivates a culture of innovation, integrity, and customer centricity. The company emphasizes continuous professional development, diversity and inclusion, and fostering a collaborative work environment. Employees are encouraged to embrace new technologies and challenges with agility and creative problem-solving. Integrity, transparency, and respect form the core values guiding interactions within the company and with clients. Worldline promotes sustainability and social responsibility, reflecting a commitment to positive community impact and ethical business practices globally and in its Malaysian operations.
Why Join Us?
Health & Insurance: Comprehensive Health Insurance
Employees receive comprehensive health insurance coverage to support their medical and dental needs.
Reward/Recognition: Performance Bonus
Performance bonuses are awarded based on employee achievements and contributions.
Leave / Time Off: Annual Leave
Employees are entitled to annual leave to balance work and personal life.
Career Growth / Training: Training and Career Development
Opportunities for training and career development are provided to enhance skills and promote professional growth.
Location & Amenities
7, Jalan Tukul N15/N, Seksyen 15, 40200 Shah Alam, Selangor, Malaysia
Available Roles(3)
Internship AI Internship (Immediate intake for Jan/Feb)
This AI Internship role involves engaging with language technologies and contributing to AI model training and evaluation. The position includes tasks such as reviewing literature on large language models, data preprocessing, model development, and integration of AI solutions into applications while adhering to security and regulatory standards.
Customer Service Manager
The Customer Service Manager is responsible for ensuring that services meet the agreed Service Description and Service Level targets. This role involves analyzing operational metrics, managing escalations and customer queries, coordinating cross-team activities, and collaborating with senior management to improve customer satisfaction.
Internship Card Center Officer (Immediate intake Jan/Feb)
This internship position as a Card Center Officer involves assisting with card applications, supporting card activation and maintenance, resolving customer inquiries, and monitoring card transactions. The role provides an opportunity to collaborate with different departments and gain experience in card processing operations.