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Zurich Services Malaysia Sdn. Bhd.

Zurich Services Malaysia Sdn. Bhd. Reviews

Financial ServicesMercu 3 Kl Eco City, 59200 Kuala Lumpur, Malaysia

1000 reviews

Operations administrator

Mar 10, 2026

Pros

Lovely people, approachable and helpful management, great social aspect

Cons

Might have to wait longer for promotional opportunity/higher positions to open up in smaller business units. But opportunities to progress often become available in other departments and it is often encouraged to apply

Business development manager

Mar 10, 2026

Pros

Good culture and great people

Cons

Long and stretched targets that change every half year

Agency development executive

Mar 10, 2026

Pros

Work life balance HQ Located next to KLEC Mid Valley and Gardens Mall Lrt accessible

Cons

Slow progression People don't always take ownership of their work

Customer service representative

Mar 10, 2026

Pros

People on the floor know what they're doing and are very nice.

Cons

Terrible Management. Lying to customers and generally not knowing what is driving calls half the time even when you spell it out of them leaving to people leaving the company shortly after being hired.

Head of business analysis

Mar 10, 2026

Pros

WhatsApp group Birthday greetings, Birthday celebrations, free coffee, free test kits, mobile subscription covered

Cons

Please stop the tradition of having junior employees to must text senior leadership happy birthday/ happy anniversary, these are rather personal and should be optional. Management practices favoritism when comes to task assignment. There is no skip level meeting if an employee being treated unfairly.

Manager

Mar 10, 2026

Pros

Good benefits Pleasant working environment Hybrid/flexible working

Cons

Redundancy is a theme People not valued sufficiently

Associate

Mar 10, 2026

Pros

Global insurer, multiple options available

Cons

Old structures, unclear career path

Financial advisor

Mar 10, 2026

Pros

Best company to work with .

Cons

Zurich insurance for medical a bit expensive

Business analyst

Mar 10, 2026

Pros

Flexible working hours, hybrid working, allow working from abroad

Cons

Slow internal growth, bureaucratic processes, political environment

Internship

Mar 10, 2026

Pros

- Nice curriculum - 2 Rotations available - High variety - Employee benefits (GA, FlexOptions, Gym)

Cons

- Low pay - Not much responsibility given - Not very professional further education events