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Zurich Services Malaysia Sdn. Bhd.

Zurich Services Malaysia Sdn. Bhd. Reviews

Financial ServicesMercu 3 Kl Eco City, 59200 Kuala Lumpur, Malaysia

1000 reviews

Clerical

Mar 10, 2026

Pros

Decent pay and benefits. Vibe is good.

Cons

None but negotiate your holidays

Assistant underwriter

Mar 10, 2026

Pros

Zurich really look after their staff and have great benefits

Cons

They pay less to your pocket but the benefits really make up for it

Reserving analyst

Mar 10, 2026

Pros

Good benefits, pension contribution, health perks

Cons

Salary progression can take a bit of time

Claims officer

Mar 10, 2026

Pros

Very relaxed, not afraid to spend money on staff. Friendly culture. Good training

Cons

Organisation of IT department for new starters

Claims adjuster

Mar 10, 2026

Pros

Good, great, perfect, love it

Cons

None, none, none, none none

Risk engineer

Mar 10, 2026

Pros

Nice work life balance, good travel opportunities, great training

Cons

None that I can think of rn

Assistant underwriter

Mar 10, 2026

Pros

Great training and guidance, work life balance

Cons

Pay scale isn’t great, lot of pressure placed for poor financial reward

Operations

Mar 10, 2026

Pros

PTO and 401k match are tops! Skill improvement tools available. Work/Life balance - depends on manager. CEO is very down to earth and highly promotes education and career advancement.

Cons

Micro managers are causing high turnonver. People are being tracked by monitoring applications to measure how many key strokes per hour/day they do, how many breaks are taken throughout the day, What is that??? Never mind we end up working 10-11 hr days due to high volume and people quitting. We ARE getting work done but need to constantly explain why I was "away" for 10-15m. We are treated like toddlers. It's too bad because it is a good company overall but some of these over controlling managers need to treat people like adults! They need to think this through better and realize they are not dealing with bots. Zurich offers great benefits but unfortunately, the loop hole is that is up to the department managers. Flex time, work/life balance, tuition reimbursement while all that looks great on paper, an immediate manager knock it down with lame explanations. Very disapointed with this approach. I can't imagine Kristof approving this way of work. Very stressful, based on scare tactics.

Processing service representative

Mar 10, 2026

Pros

Good company to work for

Cons

There is no cons pay is a bit low

Business analyst

Mar 10, 2026

Pros

Encourage transparent discussion. Experienced seniors are selfless to provide advice.

Cons

No innovation. Not agile methodology.