Assistant Manager - Digital Engagement Centre at Taylor's College - Selangor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Internship Digital Marketing jobs.
Role Summary
The Assistant Manager - Digital Engagement Centre is responsible for managing a team to drive appointments and improve conversion rates of engagement for Taylor's Higher Education. This role plays a crucial part in achieving sales targets by delivering quality solutions to prospective students and parents through various channels.
Job Description
In this role, you will oversee daily operations within the Digital Engagement Centre, ensuring that your team meets performance goals while providing exceptional service. You will work in a dynamic environment that emphasizes both digital and face-to-face interactions with potential students and their families.
Key Responsibilities:
- Manage a team to drive appointments and improve conversion rates.
- Develop and implement digital engagement strategies.
- Ensure excellent customer service is delivered consistently.
- Optimize processes for efficiency and effectiveness.
- Build and maintain a high-performance team.
- Maintain accurate prospective student information in the CRM system.
- Achieve team sales targets through quality solutions.
Job Requirements
Degree in any field.
At least 4 years of working experience, preferably in an educational institution.
Proficient in English, Bahasa Malaysia, and Mandarin (spoken and written).
Familiarity with contact center technological solutions.
Leadership skills and experience in team resource management.
Strong analytical skills and computer proficiency.
Assistant Manager - Digital Engagement Centre - Frequently Asked Questions
What is the salary for a Assistant Manager - Digital Engagement Centre at Taylor's College in Selangor?
Taylor's College has not disclosed the salary for this role. Assistant Manager - Digital Engagement Centre positions in Selangor typically pay RM1,000–RM7,000 per month, based on the 29 comparable vacancies currently listed on SuperJobs.
Where is this Assistant Manager - Digital Engagement Centre job located?
This Assistant Manager - Digital Engagement Centre position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Assistant Manager - Digital Engagement Centre role?
Taylor's College is looking for Degree in any field.; At least 4 years of working experience, preferably in an educational institution.; Proficient in English, Bahasa Malaysia, and Mandarin (spoken and written)..
How do I apply for this Assistant Manager - Digital Engagement Centre job at Taylor's College?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Taylor's College
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Assistant Manager - Digital Engagement Centre Salary at Taylor's College
Taylor's College has not disclosed the salary for this role. Assistant Manager - Digital Engagement Centre positions in Selangor typically pay RM1,000–RM7,000 per month, based on the 29 comparable vacancies currently listed on SuperJobs.
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