Assistant Venue Manager, Bars – Marriott International
Marriott International
Hospitality
Role Summary
The Assistant Venue Manager at Sheraton Johor Bahru is responsible for overseeing bar and lounge operations, managing staff, and ensuring compliance with beverage policies and legal requirements. The role involves supporting operational standards, handling inventory controls, assisting with promotional activities, and maintaining guest and employee satisfaction.
Job Description
The Assistant Venue Manager, Bars at Sheraton Johor Bahru is responsible for overseeing daily bar and lounge shift operations and supervising staff. This role involves assisting with promoting the lounge, menu planning, maintaining operational standards, supporting servers during peak times, and managing the property's liquor inventories and controls. The position aims to ensure guest and employee satisfaction while managing the operating budget and enforcing legal and company policies professionally. The role also includes training staff, participating in financial management, developing menus and promotions, and providing excellent customer service.
Job Requirements
High school diploma or GED with 4 years experience in food and beverage, culinary, or related professional area; or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with 2 years experience in the food and beverage, culinary, or related professional area.
Ability to implement beverage policy and procedures and ensure compliance with all local, state and Federal beverage and liquor laws.
Knowledge of beverage controls including inventory management, portion control, cost controls, and sales analysis.
Capable of managing budget, operating statements, payroll progress reports, and departmental controllable expenses to meet financial goals.
Experience in training and supervising bar/lounge staff, ensuring staff understand operational expectations and company policies.
Strong customer service skills including responding to guest feedback and complaints effectively.
Ability to support human resource activities including new employee orientation and corrective action plans.
Commitment to maintaining food handling and sanitation standards.
Ability to communicate critical event information to staff and work collaboratively with other outlets when needed.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Food And Beverage Management
Inventory Management
Budget Management
Staff Training And Supervision
Customer Service
Compliance And Regulatory Knowledge
Menu Development
Communication Skills
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