Associate, Advertiser Solutions – Involve Asia
Role Summary
The Associate, Advertiser Solutions is responsible for supporting subscription-based advertisers by managing their programs effectively. This role plays a crucial part in ensuring advertiser satisfaction and program compliance, ultimately contributing to subscription renewals.
Job Description
In this role, you will engage with advertisers daily, providing first-line support and addressing inquiries related to affiliate programs. You will also assist in planning and monitoring affiliate campaigns to optimize performance through data analysis and insights.
Key Responsibilities:
- Support subscription-based advertisers by managing their programs effectively.
- Provide first-line support for advertisers, addressing inquiries and escalating issues as necessary.
- Assist in planning and monitoring affiliate campaigns to optimize performance.
- Conduct regular operational checks to ensure smooth program execution.
- Maintain publisher access and ensure program compliance.
- Develop knowledge of product offerings and account prioritization.
- Analyze performance metrics to provide insights for improvement.
Job Requirements
Strong communication and interpersonal skills.
Experience in customer support or account management.
Familiarity with affiliate marketing concepts.
Analytical skills for performance metrics evaluation.
Ability to manage multiple tasks and prioritize effectively.
Quick Info
Company
Involve Asia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Communication
Customer Support
Affiliate Marketing
Analytical Skills
Problem-Solving
Digital Marketing Tools
Attention To Detail
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