Key Account Associate / Senior Associate (Mandarin Speaker) – Involve Asia
Role Summary
You will oversee key client accounts, ensuring satisfaction and driving growth through tailored solutions and strategic communication. Your analytical skills will help identify opportunities for upselling, while your collaborative approach will enhance client relationships.
Job Description
As a Key Account Associate, you will manage relationships with key clients, ensuring their needs are met and expectations exceeded. You will collaborate with internal teams to develop tailored solutions, analyze account performance, and drive growth initiatives. Your role will involve regular communication with clients, providing updates and insights to foster long-term partnerships. Additionally, you will identify opportunities for upselling and cross-selling, contributing to overall revenue growth.
Job Requirements
Fluent in Mandarin and English
Proven experience in account management or client relations
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work collaboratively in a team environment
Proficient in using CRM software and data analysis tools
Detail-oriented with strong organizational skills
Ability to manage multiple accounts simultaneously
Quick Info
Company
Involve Asia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Mandarin
English
Account Management
Client Relations
Analytical Skills
Communication
CRM Software
Organizational Skills
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