Key Account Associate / Senior Associate (Mandarin Speaker) – Involve Asia
Role Summary
The Key Account Associate is responsible for managing relationships with key clients to ensure their needs are met and expectations exceeded. This role involves collaboration with internal teams to develop tailored solutions and drive growth initiatives, fostering long-term partnerships.
Job Description
In your day-to-day work, you will engage with clients regularly, providing updates and insights while analyzing account performance. You will work in a dynamic environment that encourages collaboration and innovation.
Key Responsibilities:
- Manage relationships with key clients to ensure satisfaction.
- Collaborate with internal teams to develop tailored solutions.
- Analyze account performance to identify growth opportunities.
- Drive growth initiatives through strategic planning.
- Communicate regularly with clients to provide updates and insights.
- Identify opportunities for upselling and cross-selling.
- Contribute to overall revenue growth through effective account management.
Job Requirements
Fluent in Mandarin and English.
Proven experience in account management or client relations.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to work collaboratively in a team environment.
Quick Info
Company
Involve Asia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Account Management
Client Relations
Analytical Skills
Problem-Solving
Communication
Interpersonal Skills
CRM Software Proficiency
Organizational Skills
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