Associate, Client Services (Japanese Speaker) – S&P Global
S&P Global
Global Business Services
Role Summary
The Associate, Client Services (Japanese Speaker) at S&P Global Market Intelligence provides advanced support for software applications used by financial clients in the Asia-Pacific region. This role involves working with a global team to support enterprise solutions and develop technical skills in a client-focused environment.
Job Description
The Associate, Client Services (Japanese Speaker) role at S&P Global Market Intelligence involves providing advanced application support to clients, specifically focusing on the software business within the Asia-Pacific (APAC) region. The position supports S&P Global's Enterprise Solutions used by financial institutions and offers opportunities for skill development, client interaction, and cross-functional collaboration.
Job Requirements
Bachelor's degree in computer science, information technology, or a finance-related field is typically required.
0-1 years of experience in providing technical support for enterprise software applications is preferred.
Experience in the financial services industry or working with private markets systems is advantageous.
Proven ability to troubleshoot complex issues and provide effective solutions.
Proficiency in Excel is often required.
Strong problem-solving and analytical skills are essential.
Ability to work under pressure, prioritize tasks, and manage multiple support requests simultaneously.
Customer-oriented mindset with a focus on delivering exceptional support and ensuring client satisfaction.
Good communication skills in English to effectively interact with global teams.
Quick Info
Company
S&P Global
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Application Support
Enterprise Software
Financial Services
Technical Troubleshooting
Microsoft Excel
Problem Solving
Client Communication
Multitasking
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances