Associate, Client Services (Japanese Speaker) – S&P Global
Role Summary
The Associate, Client Services (Japanese Speaker) is responsible for providing advanced application support to clients. This role focuses on the software business within the Asia-Pacific (APAC) region, supporting S&P Global's Enterprise Solutions used by financial institutions.
Job Description
In this role, you will engage with clients daily, providing technical support and ensuring their satisfaction with our software solutions. You will collaborate with cross-functional teams to troubleshoot issues and enhance client experiences.
Key Responsibilities:
- Provide advanced application support to clients in the APAC region.
- Troubleshoot complex issues and deliver effective solutions.
- Collaborate with cross-functional teams to enhance client experiences.
- Interact with clients to understand their needs and provide tailored support.
- Maintain documentation of client interactions and support requests.
- Assist in the development of training materials for clients.
- Monitor and prioritize multiple support requests to ensure timely resolution.
Job Requirements
Bachelor's degree in computer science, information technology, or a finance-related field.
0-1 years of experience in providing technical support for enterprise software applications.
Experience in the financial services industry or private markets systems is advantageous.
Proven ability to troubleshoot complex issues.
Proficiency in Excel is required.
Strong problem-solving and analytical skills.
Good communication skills in English.
Quick Info
Company
S&P Global
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Client Interaction
Problem-Solving
Analytical Skills
Excel
Customer Service
Associate, Client Services (Japanese Speaker) - Frequently Asked Questions
What is the salary for a Associate, Client Services (Japanese Speaker) at S&P Global in Kuala Lumpur?
S&P Global has not disclosed the salary for this role. Associate, Client Services (Japanese Speaker) positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Associate, Client Services (Japanese Speaker) job located?
This Associate, Client Services (Japanese Speaker) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Associate, Client Services (Japanese Speaker) role?
S&P Global is looking for Bachelor's degree in computer science, information technology, or a finance-related field.; 0-1 years of experience in providing technical support for enterprise software applications.; Experience in the financial services industry or private markets systems is advantageous..
How do I apply for this Associate, Client Services (Japanese Speaker) job at S&P Global?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-04.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
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- Submit your application as soon as possible to increase your chances
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