Banquet Supervisor – Marriott International

The Banquet Supervisor is responsible for ensuring a coordinated team effort among staff while maintaining grooming and attire standards. This role involves effective communication with guests and other departments to meet guest needs and fulfill special banquet event arrangements.

The Banquet Supervisor at Sheraton Kota Kinabalu oversees the daily operations of banquet services, ensuring that all setups are executed flawlessly and that the team adheres to company standards. The supervisor plays a crucial role in creating a positive working environment and ensuring guest satisfaction.

Key Responsibilities:

• Coordinate team efforts to ensure smooth banquet operations.
• Communicate effectively with guests and other departments.
• Manage the setup of banquet areas, ensuring cleanliness and adherence to standards.
• Resolve any issues related to table setups and guest requests.
• Assist management with hiring, training, and scheduling staff.
• Evaluate and motivate employees to maintain high performance.
• Enforce company safety and security policies.
• Ensure professional guest interactions and adherence to quality standards.