Butler – Marriott International
Role Summary
The Butler - Residential Services is responsible for providing high-touch, personalized residential experiences and services to fulfill Owner needs in branded residences. This role involves building rapport with Owners and coordinating with hotel departments to ensure seamless service delivery.
Job Description
The Butler in Residential Services at St. Regis plays a crucial role in delivering exceptional service to Owners in a luxury environment. Daily tasks include anticipating Owner needs and ensuring that all services are executed to the highest standards.
Key Responsibilities:
- Build rapport with Owners to understand their preferences and needs.
- Anticipate and fulfill Owner requests proactively.
- Coordinate with various hotel departments to ensure seamless service delivery.
- Maintain high standards of service and professionalism at all times.
- Perform hands-on duties to assist Owners as required.
- Uphold safety and cleanliness standards in the work environment.
- Contribute to a collaborative team atmosphere.
Job Requirements
High school diploma or G.E.D. equivalent.
At least 6 months of related work experience.
Strong passion for service and attention to detail.
Excellent interpersonal and communication skills.
Commitment to following company policies and maintaining professional appearance and conduct.
Ability to work safely and collaboratively in a team environment.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Interpersonal Skills
Communication
Customer Service
Attention To Detail
Team Collaboration
Problem Solving
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