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Butler Supervisor – Marriott International

Marriott International
Kedah
Salary: Undisclosed

Role Summary

The Butler Supervisor at The Ritz-Carlton is responsible for overseeing a team to provide exceptional service and care to guests. The role includes greeting guests, handling requests, supporting housekeeping management, and assisting with employee-related tasks while ensuring adherence to company standards and safety policies.

Job Description

The Butler Supervisor is responsible for greeting guests upon arrival and providing information about amenities and services. This role involves responding to guest requests, handling special arrangements, inspecting guest rooms for quality, assisting with housekeeping management, and supporting management in various employee-related tasks, including hiring and training. The Butler Supervisor ensures adherence to company standards, safety policies, and quality expectations while fostering positive relationships with guests and team members.

Job Requirements

High school diploma or G.E.D. equivalent.

At least 1 year of related work experience.

At least 1 year of supervisory experience.

Ability to communicate clearly and professionally.

Ability to stand, sit, or walk for extended periods.

Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.

Ability to follow company and safety policies and procedures.

Ability to maintain confidentiality and protect company assets.

Ability to develop and maintain positive working relationships.

Ability to assist individuals with disabilities and address guest service needs.

Quick Info

Company

Marriott International

Location

Kedah

Salary

Undisclosed

Skills Required

8 skills

Click to submit your application

Required Skills

1

Guest Services

2

Team Supervision

3

Quality Inspection

4

Housekeeping Coordination

5

Employee Training

6

Communication

7

Safety Compliance

8

Confidentiality Management

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