Butler Supervisor at Marriott International - Kedah

The Butler Supervisor is responsible for ensuring a high level of guest service and satisfaction. This role plays a crucial part in maintaining the quality of service and fostering positive relationships within the hospitality environment.

In this role, the Butler Supervisor greets guests upon arrival and provides them with information about the amenities and services available. The position involves responding to guest requests, managing special arrangements, and ensuring the quality of guest rooms while supporting the management team in various employee-related tasks.

Key Responsibilities:

• Greet guests upon arrival and provide information about amenities and services.
• Respond to guest requests and handle special arrangements.
• Inspect guest rooms for quality and cleanliness.
• Assist with housekeeping management and operations.
• Support management in hiring and training new employees.
• Ensure adherence to company standards and safety policies.
• Foster positive relationships with guests and team members.