Cafe Assistant Manager at Runningmen Catering - Selangor

The Cafe Assistant Manager is responsible for overseeing daily café operations to ensure smooth workflow and high-quality service. This role significantly impacts customer satisfaction and team performance within a dynamic food and beverage environment.

The Cafe Assistant Manager plays a crucial role in the daily operations of the café, ensuring that all activities run efficiently while maintaining high standards of service. This position requires a proactive approach to managing both staff and customer interactions, fostering a positive atmosphere for both employees and patrons.

Key Responsibilities:

• Oversee daily café operations to ensure efficiency and quality.
• Maintain hygiene and safety standards in compliance with regulations.
• Manage customer experience by addressing inquiries and complaints.
• Monitor inventory levels and coordinate with suppliers for timely restocking.
• Supervise and train café team members to enhance service quality.
• Plan staff scheduling to ensure adequate coverage during peak hours.
• Prepare operational reports to track performance and identify areas for improvement.